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Acceptance of Remote Services : Perception, Adoption, and Continued Usage in Organizational Settings

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Acceptance of remote services : perception, adoption and continued usage in organizational settings

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Understanding the role of the service counter-part in technology-mediated service co-production

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Ferngesteuerte Dienstleistungen : betriebswirtschaftliche Spezifika, Terminologie und Herausforderungen für das Management

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