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Examining the process of performance measurement system design and implementation in two Italian public service organizations
Bracci, Enrico; Maran, Laura; Inglis, Robert - In: Financial accountability & management : in governments, … 33 (2017) 4, pp. 406-421
Persistent link: https://www.econbiz.de/10011821120
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The impact of public services outsourcing on work and employment conditions in different national regimes
Mori, Anna - In: European journal of industrial relations 23 (2017) 4, pp. 347-364
Persistent link: https://www.econbiz.de/10011861680
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Differences between public administrators' and elected officials' perspectives on the role of the citizen in service quality improvement processes
Cassia, Fabio; Magno, Francesca - In: The TQM journal : the international review of … 23 (2011) 5, pp. 550-559
Persistent link: https://www.econbiz.de/10009313930
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Modernizing public services : subtle interplays of politics and management
Arnaboldi, Michela; Lapsley, Irvine; Dal Molin, Martina - In: Journal of accounting & organizational change 12 (2016) 4, pp. 547-567
Persistent link: https://www.econbiz.de/10011625335
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Lifting the veil of Maya : measuring the implementation gap of public management reforms in Italy
Turrini, Alex; Cristofoli, Daniela; Nasi, Greta; … - In: International journal of public sector management : IJPSM 23 (2010) 1, pp. 5-21
Persistent link: https://www.econbiz.de/10003942389
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Some like it non-financial : politicians' and managers' view on the importance of performance information
Liguori, Marianunziata; Sicilia, Mariafrancesca; … - In: Public management review 14 (2012) 7, pp. 903-922
Persistent link: https://www.econbiz.de/10009697333
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Case study of "peak performing" public sector units and successful change efforts
Arnaboldi, Michela; Azzone, Giovanni - In: Human resource management in the public sector, (pp. 286-302). 2013
Persistent link: https://www.econbiz.de/10009787505
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Measuring public sector performance : a four quadrants model to monitor local governments' efficiency
Porcelli, Francesco; Ballanti, Danilo; Dispotico, Roberto; … - In: Public sector economics and the need for reforms, (pp. 293-335). 2016
Persistent link: https://www.econbiz.de/10011502398
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Public managers' skills development for effective performance management : empirical evidence from Italian local governments
Angiola, Nunzio; Bianchi, Piervito - In: Public management review 17 (2015) 4, pp. 517-542
Persistent link: https://www.econbiz.de/10010502820
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Performance budgeting in context : an analysis of Italian central administrations
Savignon, Andrea Bonomi; Costumato, Lorenzo; Marchese, … - In: Administrative Sciences : open access journal 9 (2019) 4/79, pp. 1-15
The impact of financial austerity in many countries and the need to set the direction for governments have radically changed several aspects of Public sector management (Rubin and Willoughby 2014; Anessi-Pessina et al. 2016). A central component of this effort to transform public management involves...
Persistent link: https://www.econbiz.de/10012208212