Background From the last decade, data mining techniques, employed in particular in customer relationship management, have assumed a key role in the profitability and operations of companies. To support small and medium companies (SMEs), several innovative and continuously improving tools have...

In this paper, we empirically investigate how the performance and decision-making of small and medium-size enterprises (SMEs) change when gaining access to strategically valuable market information. To do so, we evaluate the impact of an unprecedented Big Data information-sharing service...

We find that small innovators earn higher returns than small non-innovators for up to five years. We find no such innovation premium among large firms. A battery of tests shows that this innovation premium among small firms is explained by risk. Our findings, which are based on a simple measure...