Research on knowledge transfer has predominantly focused on how to transfer source knowledge successfully to a recipient. However, there is a lack of studies on product development (PD) collaborations where the parties involved in the knowledge transfer must all jointly contribute to the...

Our concern is with how interaction with customers affects knowledge creation in product development projects. Customers have a crucial role in stimulating innovation, but previous research has not identified what effects the interaction has on knowledge creation nor at what point in time...