Contrary to popular belief which sees the governments as reactive and resistant to change, the increasing emergence of innovative ideas particularly in the field of local services yielded a wide range of interactions. This was due to address new policy challenges, improve productivity, better...

While green purchasing policies have the potential to significantly reduce carbon impacts across the globe, most U.S. cities have either struggled to implement them or do not have one at all. Consequently, these policies have not reached their potential to help local governments mitigate their...

Purpose: This study aims to analyze major concerns facing the Palestinian local governments in order to increase efficiency, effectiveness, and transparency in managing local governments.Methodology: A special questionnaire was developed to collect the perception of the municipalities'...

The local government system in both the developed and developing world aims at developing the remote areas of their nations. For examples, the English committee system of local government management emphasizes the importance of elected representatives as a way of increasing efficiency, and...

This study aims to examine the perception of government employees about the association of the culture of compliance in information technology (IT) on the service quality, accountability, and transparency through effective IT governance (ITG) as an intervening variable. This study was carried...

Information technology has become a very important issue in citizens' relations. It started with e-commerce followed by e-business and ended by e-government. Firms and consumers use internet to provide information and perform many of their business actions. During the last years Governments also...

Purpose - The aim of this paper is to focus on the use of Information and Communication Technologies (ICT) by local authorities (LAs) in order to understand to which extent, they impact the value chain of local public services. The value creation in this article concerns not only economic...