Nawangwulan, Irma M. - 2019
underlying reasons behind such high growth rates. Relying on the perspective of employee competence and prevailing activities on … province of Jawa Barat, Indonesia.It has become a public knowledge that any potential improvements on employee competence … employee competence has a 73% influence on CRM activities, CRM activities have an 81% influence on BI, CRM activities have a 90 …