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The dark side of spectator behavior : effects of spectator dysfunctional behavior on anger, rumination, and revisit intention
Kim, Kyungyeol; Byon, Kevin K. - In: Sport marketing quarterly : preferred journal of the … 29 (2020) 3, pp. 228-240
Persistent link: https://www.econbiz.de/10012815649
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Employee/customer interface in a service crisis : impact of senior management attributes and practices on customer evaluation
Kimberley, Nell; Härtel, Charmine E. J. - In: Journal of management & organization : journal of … 14 (2008) 2, pp. 207-218
Persistent link: https://www.econbiz.de/10003722225
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When loyalty binds : examining the effectiveness of group versus personal loyalty calls on followers' compliance with leaders' unethical requests
Hildreth, John Angus D. - In: Organizational behavior and human decision processes 181 (2024), pp. 1-19
Persistent link: https://www.econbiz.de/10015062780
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The moral disillusionment model of organizational transgressions : ethical transgressions trigger more negative reactions from consumers when committed by nonprofits
Hornsey, Matthew J.; Chapman, Cassandra M.; Mangan, Heidi; … - In: Journal of business ethics : JBE 172 (2021) 4, pp. 653-671
Persistent link: https://www.econbiz.de/10012617988
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Company response to negative online reviews : the effects of procedural justice, interactional justice, and social presence
Olson, Eric D.; Ro, Heejung - In: The Cornell hospitality quarterly 61 (2020) 3, pp. 312-331
Persistent link: https://www.econbiz.de/10012259302
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Hospital trust or doctor trust? : a fuzzy analysis of trust in the health care setting
Zheng, Sijing; Hui, Siu Fu; Yang, Zhilin - In: Journal of business research : JBR 78 (2017), pp. 217-225
Persistent link: https://www.econbiz.de/10011736297
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Impact of corporate social responsibility attributions on employee's extra-role behaviors : moderating role of ethical corporate identity and interpersonal trust
Afridi, Sajjad Ahmad; Afsar, Bilal; Shahjehan, Asad; … - In: Corporate social responsibility and environmental management 30 (2023) 2, pp. 991-1004
Persistent link: https://www.econbiz.de/10014246550
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Effects of perceived justice on the behavioral intention of customers in the banking sector
Mainardes, Emerson Wagner; Silva, Marinalva Barros da; … - In: Journal of relationship marketing : innovations and … 21 (2022) 1, pp. 27-49
Persistent link: https://www.econbiz.de/10013336230
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Antecedents of donors' trust and donation behaviour towards charity organisation : empirical evidence from Pakistan
Yasir Aziz; Fadillah Mansor; Luqman Haji Abdullah; … - In: Middle East journal of management : MEJM 11 (2024) 5, pp. 565-587
Persistent link: https://www.econbiz.de/10015056755
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Rethinking misbehavior and resistance in organizations
Barnes, Alison (ed.); Taksa, Lucy (ed.) - 2012
This volume challenges understandings of organizational misbehavior by looking beyond traditional conceptions of the nexus between misbehavior and resistance in the workplace. Reconsidering misbehavior from a range of different perspectives and disciplinary traditions, including history,...
Persistent link: https://www.econbiz.de/10012049876