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Co-production of prolonged, complex, and negative services : an examination of medication adherence in chronically ill individuals
Spanjol, Jelena
;
Cui, Anna Shaojie
;
Nakata, Cheryl
; …
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 284-302
Persistent link: https://www.econbiz.de/10011336510
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Chronic illness medication compliance : a liminal and contextual consumer journey
Nakata, Cheryl
;
Izberk-Bilgin, Elif
;
Sharp, Lisa
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
2
,
pp. 192-215
Persistent link: https://www.econbiz.de/10012022563
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