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Service quality, corporate brand image, and switching behavior : the mediating role of customer satisfaction and repurchase intention
Srivastava, Kavita; Sharma, Narendra K. - In: Services marketing quarterly 34 (2013) 4, pp. 274-291
Persistent link: https://www.econbiz.de/10010208608
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Investigating consumer-brand relational authenticity
Ilicic, Jasmina; Webster, Cynthia M. - In: The journal of brand management : an international journal 21 (2014) 4, pp. 342-363
Persistent link: https://www.econbiz.de/10010362914
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Predictably angry-facial cues provide a credible signal of destructive behavior
Leeuwen, Boris van; Noussair, Charles; Offerman, Theo; … - In: Management science : journal of the Institute for … 64 (2018) 7, pp. 3352-3364
Persistent link: https://www.econbiz.de/10011899798
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Effects of customer-based corporate reputation on perceived risk and relational outcomes : empirical evidence from gender moderation in fashion retailing
Walsh, Cianfranco; Schaarschmidt, Mario; Ivens, Stefan - In: The journal of product & brand management 26 (2017) 3, pp. 227-238
Persistent link: https://www.econbiz.de/10011744447
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Factors propelling the use of Islamic banking services : the moderating role of customer intimacy
Mansour, Majeed Mustafa Othman - In: International journal of business excellence : IJBEX 23 (2021) 1, pp. 71-92
Persistent link: https://www.econbiz.de/10012506629
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Seller reputation
Bar-Isaac, Heski; Tadelis, Steve - 2008
Persistent link: https://www.econbiz.de/10003771005
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New, like new, or very good? : reputation and credibility
Jullien, Bruno; Park, In-Uck - In: The review of economic studies 81 (2014) 4, pp. 1543-1574
Persistent link: https://www.econbiz.de/10010485848
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Building brand credibility : the role of involvement, identification, reputation and attachment
Molinillo, Sebastian; Japutra, Arnold; Ekinci, Yuksel - In: Journal of retailing and consumer services 64 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10013209567
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Understanding celebrity trust and its effects on other credibility and image constructs : a qualitative approach
Hussain, Shahzeb; Melewar, T. C.; Priporas, … - In: Corporate reputation review 24 (2021) 4, pp. 247-262
Persistent link: https://www.econbiz.de/10012666334
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Perceived credibility information on social media of corporate brand reputation and its impact on jobseeker intention to apply
Silaban, Pantas H.; Octoyuda, Edgar; Silalahi, Andri … - In: International journal of business 28 (2023) 1, pp. 80-92
Persistent link: https://www.econbiz.de/10014284159