Similar Search Results

The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload

Qiu, Hailian; Li, Minglong; Bai, Billy; Wang, Ning; Li, … - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1374-1398

Persistent link: https://www.econbiz.de/10013164613

The influences of live streaming affordance in cross-border e-commerce platforms : an information transparency perspective

Xu, Yujing; Jiang, Wenqian; Li, Yu; Guo, Jia - In: Journal of global information management 30 (2022) 2, pp. 1-24

Persistent link: https://www.econbiz.de/10012799211

How social distance affects the intention and behavior of collaborative consumption : a study based on online car-hailing service

Huang, Lu; Li, Yuan; Huang, Xing; Zhou, Liying - In: Journal of retailing and consumer services 61 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012581880

Effects of consumer personal characteristics and psychological factors on nostalgia marketing

Kim, Kyunghee; Hong, Ahreum; Li, Yannan - In: International journal of electronic marketing and … 12 (2021) 1, pp. 89-109

Persistent link: https://www.econbiz.de/10012509404

The study of customer involved service innovation under the crowdsourcing : a case study of MyStarbucksIdea.com

Cui, Lixin; Liang, Yibao; Li, Yiling - In: Journal of industry - university collaboration : JIUC 2 (2020) 1, pp. 22-33

Purpose Service innovation is a key source of competence for service enterprises. Along with the emergence of crowdsourcing platforms, consumers are frequently involved in the process of service innovation. In this paper, the authors describe the crowdsourcing ideation...

Persistent link: https://www.econbiz.de/10012257815

Beyond presence : creating attractive online retailing stores through the cool AR technology

Zhang, Min; Li, Yiwei; Li, Yuzhuo; Ren, Xingyao - In: International journal of consumer studies 47 (2023) 3, pp. 1139-1156

Persistent link: https://www.econbiz.de/10014250722

The relationship between negative life events and resilience among Chinese service employees : nonlinearly moderated by lifestyle habits

Chen, Hong; Liu, Bei; Li, Yi; Cai, Yujie - In: Journal of Asian economics 80 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013431343

C2C interaction in the online review system : effect of other customers' responses on subsequent review volume

Zhang, Min; Wang, Lu; Li, Yiwei; Wang, G. Alan - In: Tourism management : research, policies, practice 93 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013366151

Integrated store service quality measurement scale in omni-channel retailing

Zhang, Min; Li, Yiwei; Sun, Lin; Moustapha, Farouk Adewale - In: International journal of retail and distribution management 50 (2022) 7, pp. 839-859

Persistent link: https://www.econbiz.de/10013398130

Do switching costs hurt new product development performance? : the role of relationship quality and customer involvement

Li, Yi; Ndubisi, Nelson Oly; Xu, Jinpeng; Li, Gang - In: Management decision 60 (2022) 9, pp. 2552-2571

Persistent link: https://www.econbiz.de/10013350516