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The "dark side" of psychological ownership during times of change
Cocieru, Ovidiu C.; Lyle, Matthew C. B.; Hindman, Lauren C. - In: Journal of change management : a major new, … 19 (2019) 4, pp. 266-282
Persistent link: https://www.econbiz.de/10012198466
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Employee/customer interface in a service crisis : impact of senior management attributes and practices on customer evaluation
Kimberley, Nell; Härtel, Charmine E. J. - In: Journal of management & organization : journal of … 14 (2008) 2, pp. 207-218
Persistent link: https://www.econbiz.de/10003722225
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The moral disillusionment model of organizational transgressions : ethical transgressions trigger more negative reactions from consumers when committed by nonprofits
Hornsey, Matthew J.; Chapman, Cassandra M.; Mangan, Heidi; … - In: Journal of business ethics : JBE 172 (2021) 4, pp. 653-671
Persistent link: https://www.econbiz.de/10012617988
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Company response to negative online reviews : the effects of procedural justice, interactional justice, and social presence
Olson, Eric D.; Ro, Heejung - In: The Cornell hospitality quarterly 61 (2020) 3, pp. 312-331
Persistent link: https://www.econbiz.de/10012259302
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Hospital trust or doctor trust? : a fuzzy analysis of trust in the health care setting
Zheng, Sijing; Hui, Siu Fu; Yang, Zhilin - In: Journal of business research : JBR 78 (2017), pp. 217-225
Persistent link: https://www.econbiz.de/10011736297
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Impact of corporate social responsibility attributions on employee's extra-role behaviors : moderating role of ethical corporate identity and interpersonal trust
Afridi, Sajjad Ahmad; Afsar, Bilal; Shahjehan, Asad; … - In: Corporate social responsibility and environmental management 30 (2023) 2, pp. 991-1004
Persistent link: https://www.econbiz.de/10014246550
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Effects of perceived justice on the behavioral intention of customers in the banking sector
Mainardes, Emerson Wagner; Silva, Marinalva Barros da; … - In: Journal of relationship marketing : innovations and … 21 (2022) 1, pp. 27-49
Persistent link: https://www.econbiz.de/10013336230
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Antecedents of donors' trust and donation behaviour towards charity organisation : empirical evidence from Pakistan
Yasir Aziz; Fadillah Mansor; Luqman Haji Abdullah; … - In: Middle East journal of management : MEJM 11 (2024) 5, pp. 565-587
Persistent link: https://www.econbiz.de/10015056755
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The effect of information choice on auditors' judgments and confidence
Smith, Steven D.; Tayler, William B.; Prawitt, Douglas F. - In: Accounting horizons : a quarterly publication of the … 30 (2016) 3, pp. 393-408
Persistent link: https://www.econbiz.de/10011552116
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Consumer trust and confidence in the compliance of Islamic banks
Ashraf, Samreen; Robson, Julie; Sekhon, Yasmin - In: Journal of financial services marketing : JFSM 20 (2015) 2, pp. 133-144
Persistent link: https://www.econbiz.de/10011480252