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Konsumentenverhalten
Öffentliche Dienstleistung
4,921
Public services
4,847
Vertrauen
3,800
trust
3,718
Konzern
3,609
Confidence
3,602
Trust
3,571
Corporate group
2,923
Partizipation
2,458
Participation
2,450
Deutschland
1,969
Germany
1,681
Theorie
1,305
Theory
1,277
Consumer behaviour
1,043
participation
986
EU-Staaten
748
EU countries
738
USA
656
Öffentlicher Sektor
635
Welt
630
Service quality
628
Dienstleistungsqualität
626
Relationship marketing
623
Beziehungsmarketing
617
Public sector
616
World
615
Experiment
591
Großbritannien
589
United States
570
United Kingdom
559
India
541
Indien
508
Corporate Governance
484
Customer satisfaction
480
Kundenzufriedenheit
477
Social capital
477
Multinationales Unternehmen
476
Corporate governance
473
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All
Undetermined
664
Free
141
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Article
999
Book / Working Paper
45
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Article in journal
985
Aufsatz in Zeitschrift
985
Graue Literatur
27
Non-commercial literature
27
Working Paper
23
Arbeitspapier
19
Aufsatz im Buch
12
Book section
12
Conference paper
6
Konferenzbeitrag
6
Hochschulschrift
4
Thesis
3
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2
Collection of articles of several authors
2
Sammelwerk
2
Amtliche Publikation
1
Amtsdruckschrift
1
Bibliografie enthalten
1
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1
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1
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1
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English
1,036
German
4
Italian
2
French
1
Polish
1
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Cruijsen, Carin van der
7
Bijlsma, Michiel J.
6
Han, Heesup
6
Jonker, Nicole
6
Lombart, Cindy
5
Rahman, Zillur
5
Chakraborty, Debarun
4
Chang, Chun-Ming
4
Hazari, Sunil
4
Keni, Keni
4
Louis, Didier
4
Loureiro, Sandra Maria Correia
4
Mainardes, Emerson Wagner
4
Ofori, Kwame Simpe
4
Sethna, Beheruz N.
4
Sheng, Xiaojing
4
Abou-Elgheit, Emad
3
Baccelloni, Angelo
3
Bashir, Irfan
3
Bilgihan, Anil
3
Boateng, Henry
3
Bönte, Werner
3
Chung, Namho
3
Dwivedi, Yogesh Kumar
3
Filipiak, Ute
3
Hikkerova, Lubica
3
Japutra, Arnold
3
Kim, Myung-Ja
3
Kumari, Pooja
3
Lee, Choong-Ki
3
Lombardo, Sandro
3
Mahara, Tripti
3
Mansfield, Carol
3
Mazzù, Marco Francesco
3
Mohd Suki, Norazah
3
Moriuchi, Emi
3
Mortimer, Gary
3
Mou, Jian
3
Narteh, Bedman
3
Nimako, Simon Gyasi
3
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Centro studi investimenti sociali
1
E-St_372t Srl <Bologna>
1
Freie Universität Berlin / Zentralinstitut für Sozialwissenschaftliche Forschung
1
German Institute of Development and Sustainability
1
National Bureau of Economic Research
1
OECD
1
Organisation for Economic Co-Operation and Development
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Journal of retailing and consumer services
56
Journal of business research : JBR
27
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
15
Journal of internet commerce
14
Cogent business & management
13
International journal of electronic marketing and retailing : IJEMR
13
International journal of business information systems : IJBIS
12
International journal of e-business research : an official publication of the Information Resources Management Association
12
Journal of hospitality marketing & management
12
Journal of Islamic marketing
11
Journal of strategic marketing
11
The international journal of bank marketing : IJBM
11
International journal of hospitality management
10
Journal of travel and tourism marketing
10
International journal of electronic business : IJEB
9
International journal of internet marketing and advertising : IJIMA
9
The service industries journal
9
International journal of consumer studies
8
International journal of contemporary hospitality management
8
International journal of technology marketing : IJTMkt
8
Psychology & marketing
8
Service business
8
Technological forecasting & social change : an international journal
8
The journal of services marketing
8
Asia Pacific journal of marketing and logistics
7
Information systems and e-business management : ISeB
7
Journal of financial services marketing : JFSM
7
South Asian journal of management : SAJM
7
Tourism management : research, policies, practice
7
Food policy : economics planning and politics of food and agriculture
6
International journal of business and globalisation : IJBG
6
Journal of customer behaviour
6
Journal of global information management : an official publication of the Information Resources Management Association
6
Journal of international trade & commerce
6
Services marketing quarterly
6
The international review of retail, distribution and consumer research
6
Electronic commerce research
5
European journal of marketing : EJM
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of business excellence : IJBEX
5
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ECONIS (ZBW)
1,040
EconStor
4
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1
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10
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1,044
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1
Mirror, mirror on the wall : how custumers perceive their contribution to service provision
Fließ, Sabine
;
Dyck, Stefan
;
Schmelter, Mailin
- In:
Journal of service management
25
(
2014
)
4
,
pp. 433-469
Persistent link: https://www.econbiz.de/10010405225
Saved in:
2
Co-production in chronic care : exploitation and empowerment
Essén, Anna
;
Winterstorm Värlander, Sara
;
Liljedal, …
- In:
European journal of marketing : EJM
50
(
2016
)
5/6
,
pp. 724-751
Persistent link: https://www.econbiz.de/10011529634
Saved in:
3
A principal-agent perspective on consumer co-production : crowdfunding and the redefinition of consumer power
Chaney, Damien
- In:
Technological forecasting & social change : an …
141
(
2019
),
pp. 74-84
Persistent link: https://www.econbiz.de/10012132970
Saved in:
4
Customer
participation
in knowledge intensive business services : perceived value outcomes from a dyadic perspective
Mustak, Mekhail
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 76-87
Persistent link: https://www.econbiz.de/10012026155
Saved in:
5
Organizational strategies for filling the customer can-do/must-do gap
Ford, Robert C.
;
McColl-Kennedy, Janet R.
- In:
Business horizons
58
(
2015
)
4
,
pp. 459-468
Persistent link: https://www.econbiz.de/10011300878
Saved in:
6
Impact of co-production on consumer perception of empowerment
Harrison, Tina
;
Waite, Kathryn
- In:
The service industries journal
35
(
2015
)
10
,
pp. 502--520
Persistent link: https://www.econbiz.de/10011333309
Saved in:
7
How face-to-face feedback influences guest outcome evaluation of co-production : changing or shaping guest experiences?
Furenes, May Irene
;
Øgaard, Torvald
;
Gjerald, Olga
- In:
Tourism management perspectives : TMP
21
(
2017
),
pp. 59-65
Persistent link: https://www.econbiz.de/10011691296
Saved in:
8
When serving customers includes correcting them : understanding the ambivalent effects of enforcing service rules
Habel, Johannes
;
Alavi, Sascha
;
Pick, Doreén
- In:
International journal of research in marketing : IJRM ; …
34
(
2017
)
4
,
pp. 919-941
Persistent link: https://www.econbiz.de/10011792413
Saved in:
9
Firms' adoption of self-service technology : how managerial beliefs shape co-production decisions
Di Mascio, Rita
- In:
AMS review : official publication of the Academy of …
6
(
2016
)
1/2
,
pp. 79-97
Persistent link: https://www.econbiz.de/10011741485
Saved in:
10
Servitisation and value co-production in the UK music industry : an empirical study of consumer attitudes
Parry, Glenn
;
Bustinza, Oscar F.
;
Vendrell-Herrero, Ferran
- In:
International journal of production economics
135
(
2011
)
1
,
pp. 320-332
Persistent link: https://www.econbiz.de/10009389005
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