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Social religiosity : concept and measurement across divergent cultures
Mathur, Anil; Barak, Benny; Zhang, Yong; Lee, Keun S.; … - In: Asia Pacific journal of marketing and logistics 27 (2015) 5, pp. 717-734
Persistent link: https://www.econbiz.de/10011478833
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An empirical assessment of cross-cultural age self-construal measurement : evidence from three countries
Barak, Benny; Guiot, Denis; Mathur, Anil; Zhang, Yong; … - In: Psychology & marketing 28 (2011) 5, pp. 479-495
Persistent link: https://www.econbiz.de/10009012659
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Understanding consumer shopping behaviour : a comparison of three theories of emotions in predicting online flow
Kulviwat, Songpol; Zhang, Yong; Fan, Jinyan; Zheng, Lu - In: International journal of electronic marketing and … 7 (2016) 1, pp. 3-21
Persistent link: https://www.econbiz.de/10011595007
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The influence of relationship characters on switching cost : the moderating role of customer characters
Zhang, Yong; Hou, Min; Li, Hui; Yao, Qiong - In: Inventi impact: SMEs (2016) 3, pp. 187-196
Persistent link: https://www.econbiz.de/10011623785
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The impact of intelligent customer service agents' initial response on consumers' continuous interaction intention
Cheng, Zhendong; Fan, Wenfang; Shao, Bingjia; Jia, Wenli; … - In: Journal of retailing and consumer services 76 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10014460841