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Effects of customer heterogeneity on participation performance in virtual brand community : a two-stage semiparametric approach
Wu, Ji; Xie, Kang; Xiao, Jinghua; Xie, Jianhui - In: International journal of electronic commerce : IJEC 22 (2018) 2, pp. 289-321
Persistent link: https://www.econbiz.de/10011856666
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Consumer resource integration and service innovation in social commerce : the role of social media influencers
Wu, Yao; Nambisan, Satish; Xiao, Jinghua; Xie, Kang - In: Journal of the Academy of Marketing Science 50 (2022) 3, pp. 429-459
Persistent link: https://www.econbiz.de/10013199119
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Community engagement and online word of mouth : an empirical investigation
Wu, Ji; Fan, Shaokun; Zhao, J. Leon - In: Information & management : the internat. journal of … 55 (2018) 2, pp. 258-270
Persistent link: https://www.econbiz.de/10011813613
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Combining textual cues with social clues : utilizing social features to improve sentiment analysis in social media
Ilk, Noyan; Fan, Shaokun - In: Decision sciences 53 (2022) 2, pp. 320-347
Persistent link: https://www.econbiz.de/10013186459
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Understanding the antecedents and consequences of live chat use in electronic markets
Kang, Lele; Wang, Xiang; Tan, Chuan-Hoo; Zhao, J. Leon - In: Journal of organizational computing and electronic commerce 25 (2015) 2, pp. 117-139
Persistent link: https://www.econbiz.de/10011295554
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Fairplay : detecting and deterring online customer misbehavior
Wu, Ji; Zheng, Zhiqiang; Zhao, J. Leon - In: Information systems research : ISR 32 (2021) 4, pp. 1323-1346
Persistent link: https://www.econbiz.de/10012805177