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Identifying salient attributes of peer-to-peer accommodation experience
Tussyadiah, Iis P.; Zach, Florian - In: Journal of travel and tourism marketing 34 (2017) 4/6, pp. 636-652
Persistent link: https://www.econbiz.de/10011729177
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Unveiling what is written in the stars : analyzing explicit, implicit, and discourse patterns of sentiment in social media
Ordenes, Francisco Villarroel; Ludwig, Stephan; Ruyter, … - In: Journal of consumer research : JCR ; an … 43 (2017) 6, pp. 875-894
Persistent link: https://www.econbiz.de/10011770780
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Analyzing customer experience feedback using text mining : a linguistics-based approach
Ordenes, Francisco Villarroel; Theodoulidis, Babis; … - In: Journal of service research : JSR 17 (2014) 3, pp. 278-295
Persistent link: https://www.econbiz.de/10010393230
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Leveraging philanthropic behavior for customer support : the case of user support forums
Jabr, Wael; Mookerjee, Radna; Tan, Yong; Mookerjee, Vijay S. - In: Management information systems : mis quarterly 38 (2014) 1, pp. 187-208
Persistent link: https://www.econbiz.de/10010258245
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Can we turn ASMR experiences into advertising? : college-age consumers' perceptions of ASMR contents and advertisements
Lee, S. S.; Chen, Huan - In: Journal of advertising research 63 (2023) 4, pp. 335-348
Persistent link: https://www.econbiz.de/10014445886
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A review of social roles in green consumer behaviour
Xiao, Jing; Yang, Zhi; Li, Zhen; Chen, Zhi - In: International journal of consumer studies 47 (2023) 6, pp. 2033-2070
Persistent link: https://www.econbiz.de/10014427247
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Mining consumer minds : downstream consequences of host motivations for home-sharing platforms
Chung, Jaeyeon; Johar, Gita Venkataramani; Li, Yanyan; … - In: Journal of consumer research : JCR ; an … 48 (2022) 5, pp. 817-838
Persistent link: https://www.econbiz.de/10012877735
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Using unlabeled data mining to detect customer perceptions of undefined commodity problems
Wu, Yiqiong; Zhu, Qing; Liu, Shan; Zhang, Fan; Wang, Linbo - In: International journal of services technology and … 27 (2021) 3, pp. 209-228
Persistent link: https://www.econbiz.de/10012594219
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The interplay between online reviews and physician demand : an empirical investigation
Xu, Yuqian; Armony, Mor; Ghose, Anindya - In: Management science : journal of the Institute for … 67 (2021) 12, pp. 7344-7361
Persistent link: https://www.econbiz.de/10012815283
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Lifestyles in Amazon : evidence from online reviews enhanced recommender system
Huang, Yinghui; Liu, Hui; Li, Weiqing; Wang, Zichao; … - In: International journal of market research 62 (2020) 6, pp. 689-706
Persistent link: https://www.econbiz.de/10012309005