Youth entrepreneurs in Malaysia are getting very little financial assistance despite the various funding options available for small and medium enterprises (SMEs). While financial institutions are the main sourceof external finance to SMEs, this financingoption is often not readily accessible to...

Purpose The objective of this study is to examine the impact of PAKSERV model on customers' satisfaction, loyalty and trust in Malaysian Islamic banks. These comprehensive measures concern on the cultural dimension of service quality by focusing on the mediating role of trust in the Malaysian...