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Are hospital ratings systems transparent? : an examination of Consumer Reports and the Leapfrog Hospital Safety Grade
Popovich, Deidre L.; Vogus, Timothy J.; Iacobucci, Dawn; … - In: Health marketing quarterly 37 (2020) 1, pp. 41-57
Persistent link: https://www.econbiz.de/10012200169
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The Impact of Private Versus Social Health Insurance on Offered Waiting Times in German Acute Care Hospitals
Schwierz, Christoph; Wübker, Ansgar; Kuchinke, Bjoern A. - 2014
times than patients with statutory health insurance (SHI) in German acute hospital care. This behavior may be driven by the …
Persistent link: https://www.econbiz.de/10014202506
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Consumer Perception of Hospitality Services in JCI Accredited Hospitals at Delhi – NCR : An Exploratory Research on Growth of Medical Tourism
Shukla, Rajnish; Singh, Malini; Saxena, Sanjiv - 2019
patients coming to Delhi NCR as a medical tourist.Methodology: Literature review and interviews with hospital staff, involved …
Persistent link: https://www.econbiz.de/10014104672
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Online reviews and hospital choice
McCarthy, Ian M.; Sanbower, Kaylyn R.; Sánchez … - 2022
Information problems in health care and the multifaceted nature of hospital quality complicate hospital choice. Online … about a hospital's quality of care, and given their increasing popularity, these measures may affect hospital choice and may … have implications for hospital prices. Using the universe of hospital Yelp reviews and inpatient claims data for elective …
Persistent link: https://www.econbiz.de/10013464110
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The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent; Alrawadieh, Zaid; Tulucu, Fadime; … - In: International journal of hospitality management 110 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
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To disclose or to falsify : the effects of cognitive trust and affective trust on customer cooperation in contact tracing
Chen, Shijiao; Waseem, Donia; Xia, Zhenhua; Tran Trieu Khai - In: International journal of hospitality management 94 (2021), pp. 1-16
Persistent link: https://www.econbiz.de/10012495088
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Dealing with pandemics : an investigation of the effects of COVID-19 on customers' evaluations of hospitality services
Hu, Feng; Teichert, Thorsten; Deng, Shengliang; Liu, Yong; … - In: Tourism management : research, policies, practice 85 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012514396
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"Keep the space" : influence of perceived space on wellbeing in restaurants during Coronavirus
Tuzovic, Sven; Kabadayi, Sertan; Paluch, Stefanie - In: Consumption, Production, and Entrepreneurship in the …, (pp. 57-76). 2022
Persistent link: https://www.econbiz.de/10013274075
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The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li; So, Kevin Kam Fung; Im, Jinyoung; Jiang, Ting - In: International journal of hospitality management 102 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
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The influence of servicescape on behavioral intentions of customers in hospitals post the COVID-19 pandemic
Batra, Manik; Taneja, Udita - In: International journal of pharmaceutical and healthcare … 18 (2024) 2, pp. 169-197
Persistent link: https://www.econbiz.de/10014550348