Online price comparison agents (shopbots) allow consumers to instantaneously receive price and other information from many online retailers. Online consumer clickstream data from ComScore Inc. demonstrate that consumers are increasingly using shopbots to conduct search. This phenomenon raises...

This paper considers options for the UK Government's intended White Paper on online harms and safety. The report, which was funded by Sky, suggests that legislation should establish a framework for oversight and accountability of online platforms' handling of harmful and illegal content. Bunting...

The proposed Digital Services Act (DSA) aims to place more responsibility on online platform operators to control information published by users on their websites. That is a welcome development in the light of scandals concerning fake news and the surreptitious influencing of voters through...

The key argument of this contribution is that there is a case for harmonisation of the rules for online rating and review systems at the European level in order to create a level playing field for the collaborative economy. Following the model of the ‘new approach’ which has been efficient...

With the rapid development of information and communication technologies, various online shopping platforms have emerged. To understand the success of platform strategies, it is important to verify the features that are important to attract sellers. To estimate the economic value of free...