Showing 1 - 10 of 2,117
We develop a theory of collective brand reputation for markets in which product quality is jointly determined by local …
Persistent link: https://www.econbiz.de/10013193845
This paper is inspired by real-world phenomena that firms lose customers based on imprecise information and take a long time to recover. If consumers are playing an ordinary repeated game with fixed partners, there is no clear reason why recovery slowly happens. However, if consumers are playing...
Persistent link: https://www.econbiz.de/10013070352
Persistent link: https://www.econbiz.de/10010187600
Status and reputation have long been recognized as important influences in management research and recently much … strategic management studies have identified the different methods through which status and reputation are constructed. While … reputation has been linked with a history of quality, and status has been identified as an externally assigned measure of social …
Persistent link: https://www.econbiz.de/10012014941
Persistent link: https://www.econbiz.de/10012170746
Persistent link: https://www.econbiz.de/10012260232
Persistent link: https://www.econbiz.de/10014515097
We study the endogenous dynamics of reputations in a system consisting of firms with long horizons that provide goods or services with varying levels of quality, and large numbers of customers who assign to them reputations on the basis of the quality levels that they experience when interacting...
Persistent link: https://www.econbiz.de/10014103997
reputation: “Reputation Failure.” By spotlighting the public-good nature of reviews, rankings, and even gossip, this Article … biases that systematically distort it. The Article argues that these distortions are inherent to most systems of reputation … and that they make reputation far less reliable than traditionally understood.The limits of reputation highlight the …
Persistent link: https://www.econbiz.de/10012851499
attribution bias in economics and provides empirical evidence and implications of attribution bias on online reputation systems …
Persistent link: https://www.econbiz.de/10013231114