This study aims to identify middle-class consumers’ habits in four countries during the pandemic of 2020, with special attention to analogous consumers’ reactions to extraordinary circumstances during the recession of 2008. Furthermore, this study tried to detect the impact of the pandemic...

Purpose - This study aims to investigate the motives of mobile payment adoption from both customers’ and retailers’ perspectives in Sri Lanka during the COVID-19 pandemic period. It also aims to compare the motives of mobile payment adoption across rural and urban contexts....

In terms of identifying marketing strategies which have been successfully employed within the COVID-19 pandemic in Sri Lanka, it can be identified that e-marketing tools have played a major role within the time. Consumer behavior patterns have widely changed during the pandemic time letting...

The COVID-19 has hit on almost every aspect of people’s lives and it is one of the critical challenge people have faced since the second world war (Hoekstra & Leeflang, 2020). From the birth of civilization to the present day, people have adapted to a wide range of "conditions or changes,"...

Microinsurance is an emerging concept protecting households from the potentially catastrophic expenditures associated with family related shocks. Therefore, this paper presents evidence on the determinants of insurance participation using probit models on household survey data from Sri Lanka,...