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Predicting hospitality employees' safety performance behaviors in the COVID-19 pandemic

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The influences of collectivism in hospitality work settings

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The impact of emotional intelligence on hospitality employees' work outcomes : a systematic and meta-analytical review

Zhu, Dan; Doan, Tin; Kanjanakan, Pattamol; Kim, Peter … - In: Journal of hospitality marketing & management 31 (2022) 3, pp. 326-347

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A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers

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Why do frontline employees speak up on behalf of customers? : the influence of supervisors versus coworkers and the role of intrapersonal factors

Gazzoli, Gabriel; Shabazz, Siddeeq M.; Arnold, Todd J.; … - In: Journal of business research : JBR 156 (2023), pp. 1-13

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Hospitality employees' technology adoption at the workplace : evidence from a meta-analysis

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How capricious supervisors affect hospitality employees' service performance? : a diary study from the employees' emotional perspective

Park, In-Jo; Hai, Shenyang; Kim, Peter Beomcheol - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 8, pp. 1371-1398

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