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The impact of abusive supervision and constituent attachment on entry-level employee turnover
Tews, Michael J.; Stafford, Kathryn - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 8, pp. 1318-1334
Persistent link: https://www.econbiz.de/10012308073
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Do illegitimate tasks undermine hospitality employees' proactive customer service performance? : a moderated dual-path model
Zhao, Lijing; Jolly, Phillip M.; Zhao, Shuming - In: Journal of hospitality marketing & management 32 (2023) 1, pp. 95-121
Persistent link: https://www.econbiz.de/10013545811
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The effect of illegitimate tasks on hospitality employees' service performance : a conservation of resources perspective
Zhao, Lijing; Jolly, Phillip M.; Zhao, Shuming - In: International journal of contemporary hospitality management 35 (2023) 7, pp. 2665-2684
Persistent link: https://www.econbiz.de/10014314836
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Fun and friends : the impact of workplace fun and constituent attachment on turnover in a hospitality context
Tews, Michael J.; Michel, John W.; Allen, David G. - In: Human relations 67 (2014) 8, pp. 923-946
Persistent link: https://www.econbiz.de/10010402257