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Contingency theory of strategic conflict management : directions for the practice of crisis communication from a decade of theory development, discovery, and dialogue

Pang, Augustine; Jin, Yan; Cameron, Glen T. - In: The handbook of crisis communication, (pp. 527-549). 2010

Persistent link: https://www.econbiz.de/10003929439

Future directions of crisis communication research : emotions in crisis; the next frontier

Jin, Yan; Pang, Augustine - In: The handbook of crisis communication, (pp. 677-682). 2010

Persistent link: https://www.econbiz.de/10003929455

The role of emotions in crisis responses : inaugural test of the integratet crisis mapping (ICM) model

Jin, Yan; Pang, Augustine; Cameron, Glen T. - In: Corporate communications : an international journal 15 (2010) 4, pp. 428-452

Persistent link: https://www.econbiz.de/10008737840

From #mcdonaldsfail to #dominossucks : an analysis of Instagram images about the 10 largest fast food companies

Guidry, Jeanine D.; Messner, Marcus; Jin, Yan; … - In: Corporate communications : an international journal 20 (2015) 3, pp. 344-359

Persistent link: https://www.econbiz.de/10011401387

Breaking the sound of silence : explication in the use of strategic silence in crisis communication

Pang, Augustine; Jin, Yan; Seo, Youngji; Choi, Sung In; … - In: International journal of business communication : IJBC … 59 (2022) 2, pp. 219-241

Persistent link: https://www.econbiz.de/10013256520

Social media and crisis communication

Austin, Lucinda L. (ed.); Jin, Yan (ed.) - 2022 - Second edition

Section I. Overview of social media research in crisis communication : The status of social-mediated crisis communication (SMCC) research: an analysis of published articles in 2002-2014 / Yang Cheng and Glen Cameron -- Revising situational crisis communication theory: the influences of social...

Persistent link: https://www.econbiz.de/10013176643

Managing complexity : insights from the contingency theory of strategic conflict management

Jin, Yan; Pang, Augustine; Cameron, Glen T.; Kim, Sungsu; … - In: Advancing crisis communication effectiveness : …, (pp. 181-197). 2021

Persistent link: https://www.econbiz.de/10012437877

The social-mediated crisis communication (SMCC) model : identifying the next frontier

Liu, Brooke Fisher; Jin, Yan; Austin, Lucinda; … - In: Advancing crisis communication effectiveness : …, (pp. 214-230). 2021

Persistent link: https://www.econbiz.de/10012437892

The future of collaborative crisis research

Jin, Yan; O'Connor, Matthew; Reber, Bryan H.; Nowak, Glen - In: Advancing crisis communication effectiveness : …, (pp. 233-250). 2021

Persistent link: https://www.econbiz.de/10012437893

Understanding emotionally involved publics : the effects of crisis type and felt involvement on publics' emotional responses to different consumer product crises

Kim, Jeesun; Jin, Yan - In: Corporate communications : an international journal 21 (2016) 4, pp. 465-482

Persistent link: https://www.econbiz.de/10011626263