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Loyalty in high-quality hotels of Croatia : from marketing initiatives to customer brand loyalty creation

Šerić, Maja; Gil Saura, Irene; Mollá Descals, Alejandro - In: Journal of relationship marketing : innovations & … 12 (2013) 2, pp. 114-140

Persistent link: https://www.econbiz.de/10009774824

Influence of business excellence on guest satisfaction : a case of 4 and 5 star hotels in the Republic of Croatia

Žilić, Ivana; Bergami, Roberto - 2013

Persistent link: https://www.econbiz.de/10011938659

Exploring the Relationship between Service Quality and Customer Satisfaction in Croatian Hotel Industry

Markovic, Suzana; Raspor Jankovic, Sanja - 2013

hotel industry in Croatia. Methodology – The data were collected us in self-administered questionnaire. The questionnaire … included. Questionnaires were distributed to domestic and international hotel guests in the Opatija Riviera (Croatia … customer satisfaction, reporting the findings from Croatia. Therefore, it contributes to the existing literature on service …

Persistent link: https://www.econbiz.de/10014037868

Sportsko-rekreacijski sadržaji u funkciji unapređenja hrvatskog turizma

Vrtiprah, Vesna - In: Ekonomska misao i praksa : časopis Sveučilišta u … 10 (2001) 1, pp. 61-75

Persistent link: https://www.econbiz.de/10001625990

Analysing the relationship between hotels' internal marketing and employee engagement dimensions

Črnjar, Kristina; Dlačić, Jasmina; Milfelner, Borut - In: Market : review for marketing theory and practice 32 (2020), pp. 49-65

Persistent link: https://www.econbiz.de/10012652650

The importance of intangible assets in the hotel industry : the case of Croatia and Slovenia

Jerman, Mateja; Janković, Sandra - In: Scientific Annals of Economics and Business 65 (2018) 3, pp. 333-346

Persistent link: https://www.econbiz.de/10012127797

Yield management in the hotel industry of Croatia

Đukec, Damira; Čanadi, Vesna - In: Proceedings of the ENTRENOVA - ENTerprise REsearch … 5 (2019) 1, pp. 309-316

This paper will explore the profit maximizing method of yield management in the Hotel industry in Croatia. Yield … management in Hotels in Croatia. …

Persistent link: https://www.econbiz.de/10012227824

Energy sustainability and its impacts on Croatian tourism

Nižić, Marinela Krstinić; Šverko Grdić, Zvonimira; … - In: Croatian economic survey 19 (2017) 2, pp. 83-104

Persistent link: https://www.econbiz.de/10011805181

Online reservations and hotel distribution channels in European tourism : a case of Croatia

Dadić, Iva; Slivar, Iva; Floričić, Tamara - In: Central European business review : CEBR 11 (2022) 1, pp. 1-18

Persistent link: https://www.econbiz.de/10013450713

Razvojni resursi i suvremeni management u hotelijerstvu : stručni seminar ; suvremeni hotelski management, medunarodni standardi u hotelijerstvu, hotelska informatika ; zbornik rad...

Srića, Velimir (contributor) - 1993

Persistent link: https://www.econbiz.de/10000869619

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