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~subject:"Kundenintegration"
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Kundenintegration
Bundling strategy
44
Innovation
44
Leistungsbündel
44
Dienstleistungssektor
38
Service industry
38
Dienstleistung
35
Beziehungsmarketing
34
Dienstleistungsqualität
34
Relationship marketing
34
Service quality
34
Services
32
Consumer behaviour
31
Konsumentenverhalten
31
Industrie
28
Manufacturing industries
28
Theorie
27
Theory
27
Innovation management
23
Innovationsmanagement
23
Business model
21
Customer satisfaction
21
Geschäftsmodell
21
Kundenzufriedenheit
21
Service innovation
21
Business services
20
Conjoint analysis
20
Conjoint-Analyse
20
Unternehmensdienstleistung
20
Schweden
19
Sweden
19
Dienstleistungsinnovation
17
Value creation
16
Betriebliche Wertschöpfung
15
Market research
15
Marktforschung
15
Quality management
15
Qualitätsmanagement
15
Customer integration
14
Customer service
14
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Undetermined
5
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Article
14
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Article in journal
11
Aufsatz in Zeitschrift
11
Aufsatz im Buch
3
Book section
3
Language
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English
13
German
1
Author
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Witell, Lars
13
Gustafsson, Anders
8
Kristensson, Per
5
Edvardsson, Bo
4
Elg, Mattias
3
Anderson, Laurel
2
Engström, Jon
2
Löfgren, Martin
2
Poksinska, Bozena
2
Snyder, Hannah
2
Andreassen, Tor Wallin
1
Brodie, Roderick J.
1
Colurcio, Maria
1
Dahlgaard-Park, Su Mi
1
Fombelle, Paul
1
Helkkula, Anu
1
Hogan, Suellen J.
1
Johansson, A. Elisabeth
1
Lervik-Olsen, Line
1
Lusch, Robert F.
1
McColl-Kennedy, Janet R.
1
Meiren, Thomas
1
Raddats, Chris
1
Sandén, Bodil
1
Schäfer, Adrienne
1
Sebastiani, Roberta
1
Vargo, Stephen L.
1
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Journal of service management
5
Journal of business research : JBR
3
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
International journal of quality and service sciences
1
Involving customers in new service development
1
The TQM journal : the international review of organizational improvement
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of services marketing
1
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ECONIS (ZBW)
14
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1
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
2
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
3
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
4
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
Saved in:
5
Idea generation : customer co-creation versus traditional market research techniques
Witell, Lars
;
Kristensson, Per
;
Gustafsson, Anders
; …
- In:
Journal of service management
22
(
2011
)
2
,
pp. 140-159
Persistent link: https://www.econbiz.de/10009155031
Saved in:
6
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
7
The role of the customer in the development process
Sandén, Bodil
;
Gustafsson, Anders
;
Witell, Lars
- In:
Involving customers in new service development
,
(pp. 33-56)
.
2006
Persistent link: https://www.econbiz.de/10003593196
Saved in:
8
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
9
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
10
Co-creation and learning in health-care service development
Elg, Mattias
;
Engström, Jon
;
Witell, Lars
;
Poksinska, …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 328-343
Persistent link: https://www.econbiz.de/10009619170
Saved in:
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