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Kundenservice
Dienstleistungsqualität
4
Service quality
4
Customer service
3
Food service
3
Robot
3
Roboter
3
Artificial intelligence
2
Catering
2
Catering industry
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Consumer behaviour
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Hotellerie
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Konsumentenverhalten
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Krankenhaus
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Künstliche Intelligenz
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2
Tourism
2
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Tourismus
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Tourismuswirtschaft
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Artificial General Intelligence (AGI) in tourism and hospitality
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COVID-19
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Chatbot
1
Chef
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China
1
Conversational agent
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Coronavirus
1
Crisis management
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Cultural tourism
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Customer satisfaction
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Dark kitchen
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Tuomi, Aarni
3
Tussyadiah, Iis P.
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Chen, Yujia
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Stienmetz, Jason
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Wang, Ziya
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Xue, Tao
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International journal of hospitality management
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The Cornell hospitality quarterly
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Tourism review
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ECONIS (ZBW)
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Applications and implications of service robots in hospitality
Tuomi, Aarni
;
Tussyadiah, Iis P.
;
Stienmetz, Jason
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 232-247
Persistent link: https://www.econbiz.de/10012520149
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2
Building the sociomateriality of food service
Tuomi, Aarni
;
Tussyadiah, Iis P.
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293756
Saved in:
3
Hotel robots : an exploratory study of Generation Z customers in China
Chen, Yujia
;
Xue, Tao
;
Tuomi, Aarni
;
Wang, Ziya
- In:
Tourism review
77
(
2022
)
5
,
pp. 1262-1275
Persistent link: https://www.econbiz.de/10013369008
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