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Kundenwert
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Schriftenreihe Logistik der Technischen Universität Berlin
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European review of service economics and management
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International journal of applied management science
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Operational excellence : using lean six sigma to translate customer value through global supply chains
Martin, James W.
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2008
Persistent link: https://www.econbiz.de/10003534829
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2
Conceptualizing and capturing digital transformation's customer value - a
logistics
and supply chain management perspective
Junge, Anna Lisa
-
2020
Persistent link: https://www.econbiz.de/10012429567
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3
Conceptualizing and capturing digital transformation's customer value : a
logistics
and supply chain management perspective
Junge, Anna Lisa
-
2020
can contribute to increasing customer value in
logistics
and supply chain management (L&SCM), and how manufacturing …
Persistent link: https://www.econbiz.de/10014432388
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4
Cases in operations management : building customer value through world-class operations
Klassen, Robert D.
;
Menor, Larry J.
-
2006
Persistent link: https://www.econbiz.de/10002617222
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Application of customer lifetime value model in make-to-order manufacturing
Tukel, Oya I.
;
Dixit, Ashutosh
- In:
The journal of business & industrial marketing
28
(
2013
)
6
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pp. 468-474
Persistent link: https://www.econbiz.de/10009790099
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6
Voice of the customer : capture and analysis
Yang, Kai
-
2008
Persistent link: https://www.econbiz.de/10004931206
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7
Conceptualizing and capturing digital transformation's customer value: A
logistics
and supply chain management perspective
Junge, Anna Lisa
-
2020
can contribute to increasing customer value in
logistics
and supply chain management (L&SCM), and how manufacturing …
Persistent link: https://www.econbiz.de/10014433916
Saved in:
8
Differentiation value through services in a manufacturer's delivery chain
Huttu, Essi
;
Martinsuo, Miia
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 763-782
Persistent link: https://www.econbiz.de/10011439950
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9
Predicting customer churn from valuable B2B customers in the
logistics
industry : a case study
Chen, Kuanchin
;
Hu, Ya-Han
;
Hsieh, Yi-Cheng
- In:
Information systems and e-business management : ISeB
13
(
2015
)
3
,
pp. 475-494
Persistent link: https://www.econbiz.de/10011373599
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Determinants of customer perceived online shopping
logistics
service quality value : an empirical study from China
Han, Yunxia
;
Xie, Guangying
- In:
International journal of logistics : research and …
22
(
2019
)
6
,
pp. 614-637
Persistent link: https://www.econbiz.de/10012203876
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