Determinants of customer perceived online shopping logistics service quality value : an empirical study from China
Yunxia Han and Guangying Xie
| Year of publication: |
2019
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|---|---|
| Authors: | Han, Yunxia ; Xie, Guangying |
| Published in: |
International journal of logistics : research and applications. - London [u.a.] : Taylor & Francis, ISSN 1469-848X, ZDB-ID 2020197-7. - Vol. 22.2019, 6, p. 614-637
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| Subject: | customer perceived value | demography | Electronic commerce | online shopping logistics service quality | ordinal logit regression | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | China | Electronic Commerce | E-commerce | Kundenzufriedenheit | Customer satisfaction | Logistikunternehmen | Logistics provider | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Logistik | Logistics | Taiwan |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/13675567.2018.1517866 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012203876