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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Airline
4,331
Fluggesellschaft
4,329
Luftverkehr
2,820
Air transport
2,699
Luftverkehrspolitik
1,825
Air transport policy
1,464
USA
1,050
United States
1,003
Deregulierung
863
Deregulation
834
Welt
613
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606
EU-Staaten
553
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542
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532
Theory
524
Flughafen
514
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496
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471
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466
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446
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445
Passagierluftverkehr
395
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394
Wettbewerb
378
Dienstleistungsqualität
365
Service quality
361
Competition
343
Revenue-Management
336
Revenue management
335
Deutschland
325
Luftverkehrsgesellschaft
315
Strategische Allianz
287
Germany
274
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269
Consumer behaviour
259
Konsumentenverhalten
259
Europa
242
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Han, Heesup
8
Hyun, Sunghyup Sean
6
De Jager, Johan W.
5
Messner, Wolfgang
5
Nikbin, Davoud
4
Park, Eunil
4
Ishak Ismail
3
Khudhair, Harith Yas
3
Kim, Wansoo
3
Loureiro, Sandra Maria Correia
3
Prentice, Catherine
3
Svensson, Göran
3
Abbas Mardani
2
An, Myungsook
2
Bin Jusoh, Ahmad
2
Chen, Po-Ju
2
Chen, Rongqiu
2
Chua, Bee-Lia
2
Clemes, Michael D.
2
Davoud Nikbin
2
Deepa, M. V.
2
Dominic, P. D. D.
2
Dresner, Martin
2
Gans, Joshua
2
Goldfarb, Avi
2
Golmohammadi, Davood
2
Ha Nam Khanh, Giao
2
Hussain, Rahim
2
Jehn, Karen A.
2
Khalil Md Nor
2
Khan, Humera
2
Kim, Insin
2
Kim, Jina
2
Korfiatis, Nikolaos
2
Kourouthanassis, Panos
2
Lederman, Mara
2
Lee, Choong-Ki
2
Lee, Jin-soo
2
Lee, Kai-Sean
2
Lee, Sanghyeop
2
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Journal of air transport management
45
Journal of travel and tourism marketing
14
Journal of retailing and consumer services
7
Tourism management : research, policies, practice
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Services marketing quarterly
6
International journal of business and economics
3
International journal of business policy and economics
3
International journal of quality and service sciences
3
Journal of business research : JBR
3
The TQM journal : the international review of organizational improvement
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism review
3
Asia Pacific journal of marketing and logistics
2
Contemporary economics
2
International journal of contemporary hospitality management
2
International journal of hospitality management
2
International journal of production economics
2
International journal of productivity and quality management : IJPQM
2
Journal of customer behaviour
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of service research : JSR
2
Journal of vacation marketing : an international journal
2
Managing service quality : MSQ ; an international journal
2
Marketing intelligence & planning
2
Service business
2
Service business : an international journal
2
The journal of services marketing
2
The service industries journal
2
Transportation research / E : an international journal
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academic journal of economic studies
1
Advances in management accounting
1
Benchmarking : an international journal
1
Business and society review : a quarterly forum on the role of business in a free society
1
Business systems research : a system view accross technology & economics : the journal of Society for Advancing Innovation and Research in Economy
1
Cogent business & management
1
Decision : official journal of Indian Institute of Management Calcutta
1
Economies et sociétés ; 49,3
1
Enlightening tourism : ET ; a pathmaking journal
1
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ECONIS (ZBW)
224
OLC EcoSci
2
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Kundenbindung in der Luftfahrtindustrie : zentrale Einflussgrößen und wettbewerbsökonomische Bewertung
Diegmüller, Timo
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003731564
Saved in:
2
Perceptions of deception : making sense of responses to employee deceit
Jehn, Karen A.
;
Scott, Elizabeth D.
- In:
Journal of business ethics : JOBE
80
(
2008
)
2
,
pp. 327-347
Persistent link: https://www.econbiz.de/10003732257
Saved in:
3
A study of the airline boarding problem
Nyquist, David C.
;
McFadden, Kathleen L.
- In:
Journal of air transport management
14
(
2008
)
4
,
pp. 197-204
Persistent link: https://www.econbiz.de/10003757844
Saved in:
4
Enough is enough! : or is it? ; factors that impact switching intentions in extended travel service transactions
Coulter, Keith S.
- In:
Journal of travel and tourism marketing
26
(
2009
)
2
,
pp. 144-155
Persistent link: https://www.econbiz.de/10003863488
Saved in:
5
A paradigm for examining second-order factor models employing structural equation modeling
Koufteros, Xenophon
;
Babbar, Sunil
;
Kaighobadi, Mehdi
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 633-652
Persistent link: https://www.econbiz.de/10003888531
Saved in:
6
Airline customer satisfaction and loyalty: impact of in-flight service quality
An, Myungsook
;
Noh, Yonghwi
- In:
Service business : an international journal
3
(
2009
)
3
,
pp. 293-307
Persistent link: https://www.econbiz.de/10003869784
Saved in:
7
Survey results from airlines that use revenue management software systems
Weatherford, Larry R.
- In:
Journal of revenue and pricing management
8
(
2009
)
4
,
pp. 323-329
Persistent link: https://www.econbiz.de/10003870001
Saved in:
8
Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Ekinci, Yuksel
;
Dawes, Philip L.
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
Saved in:
9
Looking beyond the runway : airlines innovating with best practices while facing realities
Taneja, Nawal K.
-
2010
Persistent link: https://www.econbiz.de/10008667741
Saved in:
10
An examination of explanation typology on perceived informational fairness in the context of air travel
Wang, Chen-ya
;
Mattila, Anna S.
;
Bartlett, Albert
- In:
Journal of travel and tourism marketing
26
(
2009
)
8
,
pp. 795-805
Persistent link: https://www.econbiz.de/10003952666
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