Airline customer satisfaction and loyalty: impact of in-flight service quality
Myungsook An; Yonghwi Noh
| Year of publication: |
2009
|
|---|---|
| Authors: | An, Myungsook ; Noh, Yonghwi |
| Published in: |
Service business : an international journal. - Berlin : Springer, ISSN 1862-8516, ZDB-ID 2280177-7. - Vol. 3.2009, 3, p. 293-307
|
| Subject: | Fluggesellschaft | Airline | Kundenservice | Customer service | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Südkorea | South Korea |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003869784