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~subject:"Kundenzufriedenheit"
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Profiting from total quality
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Kundenzufriedenheit
Qualitätsmanagement
16,738
Quality management
15,060
Product quality
10,752
Produktqualität
10,730
Theorie
5,430
Theory
5,331
Service quality
3,266
Dienstleistungsqualität
3,249
Deutschland
1,994
Consumer behaviour
1,966
Konsumentenverhalten
1,966
Germany
1,774
USA
1,516
United States
1,441
Standardisierung
1,384
Standardization
1,375
Prozessmanagement
1,172
Customer satisfaction
1,137
Supply chain
1,090
Lieferkette
1,089
Business process management
1,065
Manufacturing industries
948
Industrie
945
Produktdifferenzierung
901
Innovation
898
Product differentiation
878
Beziehungsmarketing
796
Relationship marketing
792
Unternehmenserfolg
783
Firm performance
774
Lean Management
774
Krankenhaus
769
Lean management
746
Hospital
684
Performance measurement
675
Performance-Messung
669
Gesundheitswesen
653
Welt
645
World
634
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Online availability
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Undetermined
439
Free
166
Type of publication
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Article
971
Book / Working Paper
133
Type of publication (narrower categories)
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Article in journal
925
Aufsatz in Zeitschrift
925
Aufsatz im Buch
39
Book section
39
Hochschulschrift
29
Thesis
18
Case study
16
Fallstudie
16
Graue Literatur
16
Non-commercial literature
16
Conference paper
14
Konferenzbeitrag
14
Working Paper
11
Arbeitspapier
10
Aufsatzsammlung
5
Bibliografie
2
Collection of articles of several authors
2
Konferenzschrift
2
Sammelwerk
2
Festschrift
1
Forschungsbericht
1
Interview
1
Norm
1
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English
1,034
German
71
Author
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Shahin, Arash
9
Usman, Osly
7
Han, Heesup
6
Dwivedi, Yogesh Kumar
5
Marimon, Frederic
5
Medeiros, Denise Dumke de
5
Choi, Beom Joon
4
Melo, Fagner José Coutinho de melo
4
Park, Sang-June
4
Prybutok, Victor
4
Prybutok, Victor R.
4
Balaji, M. S.
3
Bauer, Hans H.
3
Blankson, Charles
3
Bonfanti, Angelo
3
Carey, Robin
3
Carvalho, Raíssa Souto Maior Corrêa de
3
Chen, Shun-Hsing
3
Cheng, Ching-Chan
3
Cho, Hallie S.
3
Chua, Bee-Lia
3
Cudney, Elizabeth A.
3
Dabestani, Reza
3
Dahlgaard, Jens Jörn
3
Enkawa, Takao
3
Frank, Björn
3
Fredendall, Lawrence D.
3
García-Fernández, Jerónimo
3
Hasija, Sameer
3
Hyun, Sunghyup Sean
3
Khalil Md Nor
3
Kim, Hyun Sik
3
Králová, Maria
3
Langmann, Kristin
3
Lee, Jin-soo
3
Madzík, Peter
3
Masudin, Ilyas
3
Md Uzir Hossain Uzir
3
Oey, Elia
3
Pattanayak, Durgesh
3
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
University of Madras / Department of Commerce
2
Center for Service Excellence
1
Deutsches Forschungsinstitut für Öffentliche Verwaltung Speyer
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
IPRI International Performance Research Institute
1
Jacobs Verlag
1
Leuphana Universität Lüneburg
1
Ludwig-Maximilians-Universität München
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Nomos Verlagsgesellschaft
1
Springer Fachmedien Wiesbaden
1
Steinbeis-Stiftung für Wirtschaftsförderung
1
Technische Universität Berlin / Universitätsbibliothek
1
Technische Universität Hamburg
1
UVK Verlagsgesellschaft mbH
1
Verlag Dr. Kovač
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
65
International journal of productivity and quality management : IJPQM
43
The TQM journal : the international review of organizational improvement
32
Total quality management & business excellence
24
International journal of quality & reliability management
19
International journal of hospitality management
18
International journal of services and operations management
16
Quality management journal : QMJ
16
Journal of retailing and consumer services
14
International journal of contemporary hospitality management
13
International journal of quality and service sciences
13
Journal of air transport management
13
The service industries journal
13
Cogent business & management
12
Journal of hospitality marketing & management
11
Managing service quality : MSQ ; an international journal
10
International journal of services, economics and management
9
Journal of business research : JBR
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of business information systems : IJBIS
8
The journal of services marketing
8
International journal of six sigma and competitive advantage : IJSSCA
7
Tourism management : research, policies, practice
7
International journal of production research
6
International journal of services and operations management : IJSOM
6
Journal of industrial engineering and management : JIEM
6
Amfiteatru economic : an economic and business research periodical
5
Asia Pacific journal of marketing and logistics
5
Benchmarking : an international journal
5
Business process management journal
5
International journal of applied business and economic research
5
International journal of business excellence
5
International journal of business excellence : IJBEX
5
International journal of services technology and management
5
Journal of strategic marketing
5
Nepalese journal of economics : a publication of Uniglobe College
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Benchmarking : an international journal ; BIJ
4
Business and Economic Research : BER
4
European research studies
4
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ECONIS (ZBW)
1,103
EconStor
1
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1
The relative significance of product quality attributes driving customer satisfaction within the fast fashion market : a UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Carey, Robin
;
Wu, …
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 280-303
Persistent link: https://www.econbiz.de/10011317281
Saved in:
2
Customer satisfaction, product quality and performance of companies
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Národohospodářský obzor : časopis věnovaný …
14
(
2014
)
4
,
pp. 329-344
Persistent link: https://www.econbiz.de/10010471209
Saved in:
3
Customer satisfaction and different evaluation of it by companies
Suchánek, Petr
;
Králová, Maria
- In:
Economic research
31
(
2018
)
1,2
,
pp. 1330-1350
Persistent link: https://www.econbiz.de/10012391483
Saved in:
4
Relative contributions of product quality and service quality in the automobile industry
Xu, Lu
;
Blankson, Charles
;
Prybutok, Victor
- In:
Quality management journal : QMJ
24
(
2017
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
Saved in:
5
Analysis of influence of quality of service and quality of products on loyalty of members with member satisfaction as intervening variable in Loan and Save Cooperative Nasari Branc...
Marbun, April Sabdi
;
Sinulingga, Sukaria
;
Iskandarini
- In:
Academic journal of economic studies
4
(
2018
)
3
,
pp. 106-121
Persistent link: https://www.econbiz.de/10011917855
Saved in:
6
The moderation influence of warranty on customer satisfaction's antecedents : an emprical evidence from automotive dealerships
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 381-407
Persistent link: https://www.econbiz.de/10011741146
Saved in:
7
An empirical investigation into the impact of product quality dimensions on improving the order-winners and customer satisfaction
Alzoubi, Haitham M.
;
Ahmed, Gouher
;
Al Shurideh, Muhammad
- In:
International journal of productivity and quality …
36
(
2022
)
2
,
pp. 169-186
Persistent link: https://www.econbiz.de/10013369895
Saved in:
8
The influence of service quality, product quality, price, and innovation on customer loyalty at satay restaurant with the customer satisfaction as an intervening variable
Mulady, Rifda Zahida
;
Sumadi
-
2023
Persistent link: https://www.econbiz.de/10014325903
Saved in:
9
Green supply chain and customer satisfaction in modern retailing : a dual-perception analysis with SEM approach
Soykoth, Mostofa Wahid
;
Rahaman, Mohammad Mizenur
; …
- In:
International journal of integrated supply management : …
15
(
2022
)
4
,
pp. 381-409
Persistent link: https://www.econbiz.de/10014320342
Saved in:
10
The impact of innovation on customer satisfaction : a study of the cosmetic product
Sah, Raman
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
1
,
pp. 107-115
Persistent link: https://www.econbiz.de/10014493952
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