Similar Search Results

Loyalty in high-quality hotels of Croatia : from marketing initiatives to customer brand loyalty creation

Šerić, Maja; Gil Saura, Irene; Mollá Descals, Alejandro - In: Journal of relationship marketing : innovations & … 12 (2013) 2, pp. 114-140

Persistent link: https://www.econbiz.de/10009774824

A study on customer’s perception of Croatia’s banking industry

Piric, Valentina; Martinovic, Maja; Barac, Zoran - In: UTMS journal of economics / University of Tourism and … 9 (2018) 2, pp. 169-180

the overall banking industry in Croatia, focusing on perception as a potential source of competitive advantage under the … was carried out in Croatia on the basis of 320 respondents as customers who have used different types of banking services …

Persistent link: https://www.econbiz.de/10012178457

The use of automated telephone interfaces with customers by local organizations : best practices and exploratory investigation of usage

Castleberry, Stephen Bryon; Merrier, Patricia A.; … - In: Journal of business & economics research 6 (2008) 3, pp. 59-69

Persistent link: https://www.econbiz.de/10003764175

Exploring the influences of perceived interactivity on consumers' e-shopping effectiveness

Park, Mijung; Park, JungKun - In: Journal of customer behaviour 8 (2009) 4, pp. 361-379

Persistent link: https://www.econbiz.de/10003916601

Some people just want to read : the roles of age, interactivity, and perceived usefulness of print in the consumption of digital information products

Kirk, Colleen P.; Chiagouris, Larry; Gopalakrishna, Pradeep - In: Journal of retailing and consumer services 19 (2012) 1, pp. 168-178

Persistent link: https://www.econbiz.de/10009507877

Customer response to interactional service experience : the role of interaction environment

Albrecht, Carmen-Maria; Hattula, Stefan; Bornemann, Torsten - In: Journal of service management 27 (2016) 5, pp. 704-729

Persistent link: https://www.econbiz.de/10011553119

Konsumentenerwartungen und Produktnutzen im interaktiven TV-Markt

Friedrichsen, Mike - In: Zwischen Marktversagen und Medienvielfalt : …, (pp. 113-132). 2004

Persistent link: https://www.econbiz.de/10010425885

Self-construal on brand fan pages : the mediating effect of para-social interaction and consumer engagement on brand loyalty

Kim, Eun-Ho; Yoo, Dongho; Doh, Sun-Jae - In: The journal of brand management : an international journal 28 (2021) 3, pp. 254-271

Persistent link: https://www.econbiz.de/10012550272

Interactive websites of e-malls instigate intentions to generate e-WoM

Awan, Tahir Mumtaz; Latif, Tayyaba; Aslam, Faheem; … - In: International journal of electronic marketing and … 13 (2022) 3, pp. 319-333

Persistent link: https://www.econbiz.de/10014309741

Nurses' satisfaction with the use of communication channels by their managers in Croatia and Slovenia

Starc, Jasmina; Neuberg, Marijana; Erjavec, Karmen - In: Management : journal of contemporary management issues 24 (2019) 2, pp. 81-94

Persistent link: https://www.econbiz.de/10012147084

1
2
3
4
5
6
7
8
9
10
Next
Last