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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
9
Customer satisfaction
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Beziehungsmarketing
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Greece
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Key account management
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Key-Account-Management
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Relationship marketing
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Brand management
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Business-to-business marketing
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Dienstleistungsqualität
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Electronic Banking
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Electronic banking
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Financial services
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Internal marketing
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Job satisfaction
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Lieferantenmanagement
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Marketing management
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Marketingmanagement
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Service quality
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Supplier relationship management
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Brand enactment
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Brand image
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Business-to-business
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Buying behaviour
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Customer behavioural intentions
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Electronic commerce
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Empirical
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Employee-environment fit
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Employee-organization fit
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Employee-supervisor fit
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Faktorenanalyse
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Gounaris, Spiros
6
Koritos, Christos
2
Boukis, Achilleas
1
Chatzipanagiotou, Kalliopi C.
1
Dimitriadis, Sergios
1
Kaminakis, Kostas
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Karantinou, Kalipso
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Kostopoulos, Giannis
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Rizomyliotis, Ioannis
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Stathakopoulos, Vlasis
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The journal of services marketing
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European journal of marketing : EJM
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Journal of business research : JBR
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Journal of strategic marketing
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e-shopping
Gounaris, Spiros
;
Dimitriadis, Sergios
;
Stathakopoulos, …
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 142-156
Persistent link: https://www.econbiz.de/10003990884
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2
Internal-market orientation : a misconceived aspect of marketing theory
Gounaris, Spiros
;
Vassilikopoulou, Aikaterini
; …
- In:
European journal of marketing : EJM
44
(
2010
)
11/12
,
pp. 1667-1699
Persistent link: https://www.econbiz.de/10008773207
Saved in:
3
Person-place congruency in the internet banking context
Gounaris, Spiros
;
Koritos, Christos
;
Vassilikopoulou, …
- In:
Journal of business research : JBR
63
(
2010
)
9/10
,
pp. 943-949
Persistent link: https://www.econbiz.de/10008652173
Saved in:
4
The role of employee job satisfaction in strengthening customer repurchase intentions
Gounaris, Spiros
;
Boukis, Achilleas
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 322-333
Persistent link: https://www.econbiz.de/10009788844
Saved in:
5
How to reduce the negative impact of customer non-compliance : an empirical study
Kostopoulos, Giannis
;
Gounaris, Spiros
;
Rizomyliotis, …
- In:
Journal of strategic marketing
22
(
2014
)
6
,
pp. 513-529
Persistent link: https://www.econbiz.de/10010489665
Saved in:
6
Hospitality servicescape effects on customer-employee interactions : a multilevel study
Kaminakis, Kostas
;
Karantinou, Kalipso
;
Koritos, Christos
; …
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 130-144
Persistent link: https://www.econbiz.de/10011995787
Saved in:
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