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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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Anish, M. N.
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Dhanish, P. B.
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Sridharan, R.
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International journal of management and decision making : IJMDM
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International journal of services and operations management
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Resolving complaints online : development and validation of customers' perceived webcare scale
Sreejesh, S.
;
Paul, Justin
;
Unnithan, Anandakuttan B.
- In:
Journal of strategic marketing
30
(
2022
)
3
,
pp. 260-280
Persistent link: https://www.econbiz.de/10013284044
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2
Antecedents to behavioural intentions in medical tourism
Anish, M. N.
;
Dhanish, P. B.
;
Sridharan, R.
- In:
International journal of management and decision making …
15
(
2016
)
3/4
,
pp. 308-335
Persistent link: https://www.econbiz.de/10011684775
Saved in:
3
Instrument for measuring service quality and dimensions of service quality affecting image, value and trust in medical tourism area
Anish, M. N.
;
Dhanish, P. B.
;
Sridharan, R.
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 419-446
Persistent link: https://www.econbiz.de/10011927277
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