Instrument for measuring service quality and dimensions of service quality affecting image, value and trust in medical tourism area
Year of publication: |
2018
|
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Authors: | Anish, M. N. ; Dhanish, P. B. ; Sridharan, R. |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 30.2018, 4, p. 419-446
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Subject: | medical tourism | service quality | image | value | trust | Dienstleistungsqualität | Service quality | Gesundheitstourismus | Health tourism | Vertrauen | Confidence | Kundenzufriedenheit | Customer satisfaction | Messung | Measurement |
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