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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Malaysia
19
Internet
10
Quality management
10
Information technology
9
Knowledge management
9
Qualitätsmanagement
9
Customer satisfaction
8
Taiwan
8
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7
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7
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6
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Supply chain
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Wissensmanagement
6
Beziehungsmarketing
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Dienstleistungsqualität
5
E-commerce
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Electronic Commerce
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Information management
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Informationstechnik
5
Lieferkette
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China
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Industrie
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4
TQM
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Thailand
4
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3
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3
Bibliometrics
3
Bibliometrie
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Business process management
3
Business‐to‐business marketing
3
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3
Dienstleistungssektor
3
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Finland
3
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Lin, Binshan
4
Abu Baker, Abdul Hamid
1
Chong, Alain Yee Loong
1
Chong, Siong Choy
1
Chuancharoen, Supakij
1
Kanchana, Rapee
1
Lin, Chinho
1
Lukman Hakim, Ismail
1
Nguyen, Conghoang
1
Nitipavachon, Suvit
1
Ooi, Keng-boon
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Phusavat, Kongkiti
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Tan, Boon-in
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The journal of services marketing
2
International journal of management & enterprise development : IJMED
1
The international journal of productivity and performance management : IJPPM
1
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ECONIS (ZBW)
4
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Measuring supply chain performance among public hospital laboratories
Abu Baker, Abdul Hamid
;
Lukman Hakim, Ismail
;
Chong, …
- In:
The international journal of productivity and …
59
(
2010
)
1
,
pp. 75-97
Persistent link: https://www.econbiz.de/10003942472
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2
Impact of cultural differences on foreign customers' perceived local services
Lin, Chinho
;
Nguyen, Conghoang
;
Lin, Binshan
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 500-510
Persistent link: https://www.econbiz.de/10010198107
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3
Are TQM practices supporting customer satisfaction and service quality?
Ooi, Keng-boon
;
Lin, Binshan
;
Tan, Boon-in
;
Chong, …
- In:
The journal of services marketing
25
(
2011
)
6
,
pp. 410-419
Persistent link: https://www.econbiz.de/10009390054
Saved in:
4
Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti
;
Chuancharoen, Supakij
; …
- In:
International journal of management & enterprise …
9
(
2010
)
4
,
pp. 348-363
Persistent link: https://www.econbiz.de/10008821747
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