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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
8
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7
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Unternehmenserfolg
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Business network
5
Großbritannien
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Resource-based view
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Service quality
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Actor-network theory
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Caemmerer, Barbara
3
Cattan-Jallet, Roxane
1
Dewar, Alistair
1
Evanschitzky, Heiner
1
Iyer, Gopalkrishnan R.
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Stan, Valentina
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The journal of applied business research
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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ECONIS (ZBW)
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Dimensions of satisfaction in retail settings : a research note
Evanschitzky, Heiner
;
Iyer, Gopalkrishnan R.
; …
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
3
,
pp. 275-285
Persistent link: https://www.econbiz.de/10003784375
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2
Customer loyalty development : the role of switching costs
Stan, Valentina
;
Caemmerer, Barbara
;
Cattan-Jallet, Roxane
- In:
The journal of applied business research
29
(
2013
)
5
,
pp. 1541-1554
Persistent link: https://www.econbiz.de/10010198085
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3
A comparison of private and public sector performance
Caemmerer, Barbara
;
Dewar, Alistair
- In:
The journal of applied business research
29
(
2013
)
5
,
pp. 1451-1458
Persistent link: https://www.econbiz.de/10010198161
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