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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Berlin
3,728
Gastronomie
3,364
Gastgewerbe
3,346
Restaurant industry
3,216
Hospitality industry
3,123
Deutschland
1,773
Consumer behaviour
1,337
Konsumentenverhalten
1,337
Tourismuswirtschaft
1,155
Tourism industry
1,154
Dienstleistungsqualität
807
Service quality
806
Tourismus
740
Tourism
739
Krankenhaus
677
Hospital
675
Customer satisfaction
613
Germany
607
Hotellerie
589
Hotel industry
586
USA
556
United States
544
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452
Relationship marketing
451
Coronavirus
335
Deutschland <bis 1945>
313
Brandenburg
301
Food
233
Unternehmenserfolg
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Firm performance
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Theorie
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Bibliometrics
226
Bibliometrie
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Lebensmittel
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222
Welt
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World
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202
Human Resource Management
199
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Graue Literatur
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Jang, Soocheong
12
Ryu, Kisang
9
Mattila, Anna S.
8
Prayag, Girish
8
Han, Heesup
7
Song, Hanqun
5
Bilgihan, Anil
4
Ha, Jooyeon
4
Kim, Wansoo
4
Muskat, Birgit
4
Namkung, Young
4
Ok, Chihyung
4
Prybutok, Victor R.
4
Qu, Hailin
4
Wong, IpKin Anthony
4
Zhang, Zili
4
Ahn, Jiseon
3
Babar, Samreen Fahim
3
Cheng, Ching-Chan
3
Dixit, Saurabh Kumar
3
Guchait, Priyanko
3
Ha, Hong Youl
3
Kim, Jong-Hyeong
3
Kim, Woo Gon
3
Kimes, Sheryl E.
3
Law, Rob
3
Lee, Timothy Jeonglyeol
3
Lin, Ingrid Y.
3
Line, Nathaniel D.
3
Mathe, Kimberly
3
Miao, Li
3
Noone, Breffni M.
3
Orlowski, Marissa
3
Park, Soona
3
Radojevic, Tijana
3
Rather, Raouf Ahmad
3
Satti, Zoya Wajid
3
Seo, Soobin
3
Slevitch, Lisa
3
So, Kevin Kam Fung
3
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Deutsches Forschungsinstitut für Öffentliche Verwaltung Speyer
1
Hochschule Luzern / Wirtschaft
1
National Bureau of Economic Research
1
United States / Dept. of Agriculture / Economic Research Service
1
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International journal of hospitality management
118
Journal of hospitality marketing & management
46
International journal of contemporary hospitality management
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
24
Journal of travel and tourism marketing
15
Journal of retailing and consumer services
13
Journal of hospitality and tourism insights
11
Tourism management : research, policies, practice
9
Cogent business & management
8
The Cornell hospitality quarterly
7
Tourism management perspectives : TMP
7
Quality management journal : QMJ
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of Islamic marketing
5
Journal of business research : JBR
5
Service business
5
The TQM journal : the international review of organizational improvement
5
The journal of services marketing
5
Tourism and hospitality research : THR
5
Asia Pacific journal of marketing and logistics
4
International journal of services and operations management
4
International journal of services, economics and management
4
Inventi impact: service sector
4
Services marketing quarterly
4
The service industries journal
4
Administrative Sciences : open access journal
3
Cornell hospitality quarterly : CQ
3
Enlightening tourism : ET ; a pathmaking journal
3
International journal of business excellence : IJBEX
3
International journal of electronic customer relationship management : IJECRM
3
International journal of quality and service sciences
3
Journal of Asian finance, economics and business : JAFEB
3
Managing service quality : MSQ ; an international journal
3
Total quality management & business excellence
3
Asia-Pacific journal of business administration
2
Benchmarking : an international journal ; BIJ
2
European journal of management and business economics : EJM&BE
2
European research studies
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Global business review
2
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ECONIS (ZBW)
613
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1
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613
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1
Exploring mediating role of service quality in the association between sensory marketing and customer satisfaction
Satti, Zoya Wajid
;
Babar, Samreen Fahim
;
Ahmad, Hafiz …
- In:
Total quality management & business excellence
32
(
2021
)
7
,
pp. 719-736
Persistent link: https://www.econbiz.de/10012513921
Saved in:
2
Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
3
Understanding restaurant clients' intention to use mobile applications : a comparative study of France and Russia
Kondrateva, Galina
;
Ammi, Chantal
;
Baudier, Patricia
- In:
Journal of global information management : an official …
28
(
2020
)
3
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012304221
Saved in:
4
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10012309493
Saved in:
5
Brand prestige and the mediating role of word of mouth in the fast food industry
Jalal Rajeh Hanaysha
;
Pech, Richard Jan
- In:
Global business review
19
(
2018
)
6
,
pp. 1494-1514
Persistent link: https://www.econbiz.de/10011982837
Saved in:
6
Identifying restaurant satisfiers and dissatisfiers : suggestions from online reviews
Bilgihan, Anil
;
Seo, Soobin
;
Choi, Jihee
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 601-625
Persistent link: https://www.econbiz.de/10011919944
Saved in:
7
Impact of brand experience on loyalty
Ong, Chuan Huat
;
Lee, Heng Wei
;
Thurasamy Ramayah
- In:
Journal of hospitality marketing & management
27
(
2018
)
7
,
pp. 755-774
Persistent link: https://www.econbiz.de/10011957157
Saved in:
8
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
9
The impact of internal marketing on employee job satisfaction and customer satisfaction : empirical evidence from restaurant industry of Saudi Arabia
Sohail, M. Sadiq
- In:
Middle East journal of management : MEJM
5
(
2018
)
4
,
pp. 321-339
Persistent link: https://www.econbiz.de/10011979554
Saved in:
10
Role of customer satisfaction as a mediator between sensory marketing and customer loyalty : a case of Pakistani restaurant industry
Satti, Zoya Wajid
;
Babar, Samreen Fahim
;
Parveen, Shagufta
- In:
Journal of international food & agribusiness marketing
35
(
2023
)
5
,
pp. 559-581
Persistent link: https://www.econbiz.de/10014444377
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