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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
USA
330,242
United States
291,669
Schätzung
131,057
Estimation
124,933
Theorie
66,171
Theory
65,043
Deutschland
28,311
Germany
24,518
Welt
20,161
World
19,341
EU-Staaten
15,915
Großbritannien
15,667
Customer satisfaction
15,448
EU countries
15,153
Börsenkurs
14,885
Share price
14,611
United Kingdom
13,791
Wirtschaftswachstum
13,257
Geldpolitik
13,101
Economic growth
12,693
Monetary policy
12,558
Wirkungsanalyse
12,493
Kapitaleinkommen
12,390
Capital income
12,344
Impact assessment
12,127
Volatilität
11,823
Japan
11,699
Consumer behaviour
11,677
Konsumentenverhalten
11,599
Volatility
11,558
Konjunktur
10,046
Business cycle
9,611
Produktivität
9,471
Productivity
9,079
Prognoseverfahren
8,969
Vergleich
8,904
Vereinigte Staaten
8,836
Forecasting model
8,743
Kanada
8,454
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Undetermined
5,646
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2,399
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Article
11,509
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2,347
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8
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Article in journal
10,678
Aufsatz in Zeitschrift
10,678
Aufsatz im Buch
800
Book section
800
Graue Literatur
319
Non-commercial literature
319
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288
Working Paper
238
Arbeitspapier
220
Thesis
195
Case study
117
Fallstudie
117
Conference paper
106
Konferenzbeitrag
106
Collection of articles of several authors
84
Sammelwerk
84
Aufsatzsammlung
50
Ratgeber
26
Guidebook
23
Konferenzschrift
22
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19
Sammlung
19
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11
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10
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10
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9
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6
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5
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5
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5
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5
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4
Elektronischer Datenträger
3
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3
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3
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2
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2
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2
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English
12,950
German
903
Undetermined
6
Italian
5
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1
Polish
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Han, Heesup
67
Homburg, Christian
41
Mattila, Anna S.
37
Svensson, Göran
35
Mittal, Vikas
30
Usman, Osly
28
Wong, IpKin Anthony
28
Aksoy, Lerzan
27
Ringle, Christian M.
26
Gil Saura, Irene
25
Prentice, Catherine
25
Prayag, Girish
24
Prybutok, Victor R.
24
Hyun, Sunghyup Sean
23
Söderlund, Magnus
23
Jang, Soocheong
21
Keiningham, Timothy
21
Bilgihan, Anil
20
Shahin, Arash
20
Sharma, Piyush
20
Evanschitzky, Heiner
19
Lee, Choong-Ki
19
Roschk, Holger
19
Huber, Frank
18
Balaji, M. S.
17
Bruhn, Manfred
17
Gelbrich, Katja
17
Gustafsson, Anders
17
Loureiro, Sandra Maria Correia
17
Su, LuJun
17
Barnes, Donald C.
16
Hsu, Maxwell K.
16
McColl-Kennedy, Janet R.
16
Park, Jungkun
16
Ryu, Kisang
16
Sirgy, M. Joseph
16
Sparks, Beverley
16
Verhoef, Peter C.
16
Wieseke, Jan
16
Yi, Youjae
16
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Springer Fachmedien Wiesbaden
18
Books on Demand GmbH <Norderstedt>
7
National Bureau of Economic Research
7
Verlag Dr. Kovač
6
Erasmus Research Institute of Management
4
Nomos Verlagsgesellschaft
4
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
IGI Global
3
RWTH Aachen
3
Technische Universität Hamburg
3
University of Bamberg, Chair of Finance
3
Eric Cuvillier <Firma>
2
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
2
Harvard Graduate School of Business Administration
2
Information Resources Management Association
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Shaker Verlag
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
Universität Mannheim
2
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
ANZMAC Conference <2019, Wellington>
1
Academy of Marketing
1
Adolf Würth GmbH & Co. KG
1
Allgemeiner Deutscher Automobil-Club
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Australian and New Zealand Marketing Academy
1
Bergische Universität Wuppertal
1
Bundesagentur für Arbeit
1
Center for Service Excellence
1
Conference Board
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutsches Forschungsinstitut für Öffentliche Verwaltung Speyer
1
Deutschland / Bundesamt für Naturschutz
1
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Published in...
All
Journal of retailing and consumer services
419
International journal of hospitality management
361
Journal of business research : JBR
300
The journal of services marketing
191
The service industries journal
173
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
170
Journal of travel and tourism marketing
164
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
105
Cogent business & management
103
Services marketing quarterly
101
Service business
89
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
The TQM journal : the international review of organizational improvement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
84
Tourism management perspectives : TMP
84
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
77
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
69
Journal of strategic marketing
68
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
66
International journal of quality and service sciences
64
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
International journal of quality & reliability management
58
Managing service quality : MSQ ; an international journal
57
International journal of services, economics and management
55
Journal of retailing
54
Journal of hospitality and tourism insights
53
International journal of business information systems : IJBIS
52
International journal of electronic marketing and retailing : IJEMR
52
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Source
All
ECONIS (ZBW)
13,800
EconStor
29
OLC EcoSci
11
RePEc
10
USB Cologne (EcoSocSci)
8
BASE
5
Other ZBW resources
1
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1
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1
The actual structure of eBay's feedback mechanism and early evidence on the effects of recent changes
Klein, Tobias J.
;
Lambertz, Christian
;
Spagnolo, Giancarlo
- In:
International journal of electronic business
7
(
2009
)
3
,
pp. 301-320
Persistent link: https://www.econbiz.de/10003872067
Saved in:
2
Non-neutral and asymmetric effects of neutral rating : evidence from eBay
Rabby, Faisal
;
Shahriar, Quazi
- In:
Managerial and decision economics : MDE ; the …
37
(
2016
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10011438082
Saved in:
3
Not up to standard : stress testing market designs for misbehavior
Bolton, Gary E.
- In:
The handbook of market design
,
(pp. 51-61)
.
2013
Persistent link: https://www.econbiz.de/10010206226
Saved in:
4
Investigating customer satisfaction dimensions with service quality of online auctions : an empirical investigation of e-Bay
Papaioannou, Eugenia
;
Assimakopoulos, Costas
; …
- In:
Information systems and e-business management : ISeB
11
(
2013
)
2
,
pp. 313-330
Persistent link: https://www.econbiz.de/10009742906
Saved in:
5
Waiting
time
effects on the leisure experience and visitor emotions
Gnoth, Juergen
;
Bigné, J. Enrique
;
Andreu, Luisa
- In:
Progress in tourism marketing
,
(pp. 255-267)
.
2006
Persistent link: https://www.econbiz.de/10003538622
Saved in:
6
Estimation
of penalty costs in service industries
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
9
(
2013
),
pp. 47-57
Persistent link: https://www.econbiz.de/10009745405
Saved in:
7
C2C online auction website performance : buyer's perspective
Rauniar, Rupak
;
Rawski, Greg
;
Crumbly, Jack
;
Simms, Jack
- In:
Journal of electronic commerce research : JECR
10
(
2009
)
2
,
pp. 56-75
Persistent link: https://www.econbiz.de/10003886467
Saved in:
8
Exogenous coalition formation in the e-marketplace based on geographical proximity
Michalak, Tomasz
;
Tyrowicz, Joanna
;
McBurney, Peter
; …
- In:
Electronic commerce research and applications
8
(
2009
)
1/6
,
pp. 203-223
Persistent link: https://www.econbiz.de/10003958317
Saved in:
9
Measuring user perceived service quality of online auction sites
Liu, Chung-tzer
;
Guo, Yi Maggie
;
Hsieh, Tzong-yin
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1177-1197
Persistent link: https://www.econbiz.de/10003996855
Saved in:
10
The customer satisfaction-loyalty relation in an interactive e-service setting : the mediators
Chen, Shu-ching
- In:
Journal of retailing and consumer services
19
(
2012
)
2
,
pp. 202-210
Persistent link: https://www.econbiz.de/10009522454
Saved in:
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