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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
80,852
Konsumentenverhalten
80,718
Marketing
31,514
Theorie
18,746
Theory
18,451
Ankündigungseffekt
10,633
Announcement effect
10,524
USA
10,208
Relationship marketing
10,187
Beziehungsmarketing
10,166
Produktentwicklung
10,058
United States
9,597
New product development
9,220
Deutschland
8,852
Information
8,494
Kosten
8,419
Brand management
8,246
Markenführung
8,233
Risikopräferenz
7,652
Risk attitude
7,493
Germany
7,395
Markenimage
6,960
Brand image
6,909
Innovation
6,820
Marketingmanagement
6,151
Börsenkurs
6,035
Share price
5,977
Marketing management
5,925
Online-Handel
5,836
Online retailing
5,834
Customer satisfaction
5,825
Experiment
5,740
Social Web
5,661
Social web
5,656
Online-Marketing
5,297
Internet marketing
5,277
Costs
5,242
Innovation adoption
4,735
Service quality
4,693
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Online availability
All
Undetermined
3,097
Free
976
Type of publication
All
Article
5,077
Book / Working Paper
701
Journal
3
Type of publication (narrower categories)
All
Article in journal
4,928
Aufsatz in Zeitschrift
4,928
Aufsatz im Buch
130
Book section
130
Hochschulschrift
93
Graue Literatur
70
Non-commercial literature
70
Thesis
62
Conference paper
47
Konferenzbeitrag
47
Arbeitspapier
40
Working Paper
40
Collection of articles of several authors
17
Sammelwerk
17
Aufsatzsammlung
12
Konferenzschrift
11
Ratgeber
7
Case study
6
Fallstudie
6
Collection of articles written by one author
5
Guidebook
5
Sammlung
5
Conference proceedings
3
Handbook
2
Handbuch
2
Lehrbuch
2
Reprint
2
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Textbook
1
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English
5,641
German
138
French
2
Undetermined
1
Author
All
Han, Heesup
54
Mattila, Anna S.
25
Usman, Osly
20
Prentice, Catherine
18
Wong, IpKin Anthony
18
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Quach, Sara
10
Torres, Edwin N.
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Ha, Hong Youl
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
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Institution
All
Springer Fachmedien Wiesbaden
4
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
Verlag Dr. Kovač
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
1
Georg-August-Universität Göttingen
1
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Harvard Graduate School of Business Administration
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Nomos Verlagsgesellschaft
1
Technische Universität Berlin / Universitätsbibliothek
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
Technische Universität Hamburg
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
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Published in...
All
Journal of retailing and consumer services
323
International journal of hospitality management
200
Journal of business research : JBR
156
The journal of services marketing
102
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
78
Cogent business & management
74
Services marketing quarterly
59
Tourism management : research, policies, practice
58
The service industries journal
54
Psychology & marketing
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
Asia Pacific journal of marketing and logistics
48
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
42
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of service management
40
Journal of service research : JSR
38
Tourism management perspectives : TMP
37
European journal of marketing : EJM
35
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
31
The TQM journal : the international review of organizational improvement
30
Journal of Islamic marketing
28
Journal of the Academy of Marketing Science
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
Journal of air transport management
27
International journal of services, economics and management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of hospitality and tourism insights
26
International journal of business information systems : IJBIS
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
25
Journal of retailing
24
International journal of services and operations management
23
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Source
All
ECONIS (ZBW)
5,777
USB Cologne (EcoSocSci)
2
OLC EcoSci
1
RePEc
1
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1
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date (oldest first)
1
Impact of perceived risks and benefits of social networking sites on behavioral intention of users : mediating role of users' satisfaction
Khan, Mubbsher Munawar
;
Imran, Kashif
;
Mahmood, Bilal
; …
- In:
Pakistan economic and social review : incorporating the …
57
(
2019
)
2
,
pp. 241-258
Persistent link: https://www.econbiz.de/10013532025
Saved in:
2
Harmful effects of mental imagery and customer orientation during new product screening
DeRosia, Eric David
;
Elder, Ryan S.
- In:
Journal of marketing research
56
(
2019
)
4
,
pp. 637-651
Persistent link: https://www.econbiz.de/10012177608
Saved in:
3
Marketing
für Innovationen : wie innovative Unternehmen die Bedürfnisse ihrer Kunden erfüllen
Baaken, Thomas
(
ed.
);
Höft, Uwe
(
ed.
);
Kesting, Tobias
(
ed.
)
-
2010
Persistent link: https://www.econbiz.de/10014010272
Saved in:
4
Innovate by anticipating customer needs
Seidenberg, Ivan
- In:
Sparking innovation
,
(pp. 12-16)
.
2008
Persistent link: https://www.econbiz.de/10003758896
Saved in:
5
Kundenzufriedenheit bei effizienter Variantenvielfalt im Automobilbau : Verbesserung der Konzeptqualität durch präventive Methoden
Stappenbeck, Anika
-
2011
Persistent link: https://www.econbiz.de/10008905682
Saved in:
6
Some people just want to read : the roles of age, interactivity, and perceived usefulness of print in the consumption of digital
information
products
Kirk, Colleen P.
;
Chiagouris, Larry
;
Gopalakrishna, Pradeep
- In:
Journal of retailing and consumer services
19
(
2012
)
1
,
pp. 168-178
Persistent link: https://www.econbiz.de/10009507877
Saved in:
7
Delight the experts, but never dissatisfy your customers! : a multi-category study on the effects of online review source on intention to buy a new product
Plotkina, Daria
;
Munzel, Andreas
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 1-11
Persistent link: https://www.econbiz.de/10011442338
Saved in:
8
Antecedents and consequences of innate willingness to pay for innovations : understanding motivations and consumer preferences of prospective early adopters
Frank, Björn
;
Enkawa, Takao
;
Schvaneveldt, Shane J.
; …
- In:
Technological forecasting & social change : an …
99
(
2015
),
pp. 252-266
Persistent link: https://www.econbiz.de/10011524547
Saved in:
9
Do satisfied customers bad-mouth innovative products?
Roehm, Michelle L.
;
Roehm, Harper A.
- In:
Psychology & marketing
27
(
2010
)
12
,
pp. 1134-1153
Persistent link: https://www.econbiz.de/10008760272
Saved in:
10
Attractive quality for requirement assessment during the front-end of innovation
Rejeb, Helmi Ben
;
Boly, Vincent
;
Morel-Guimaraes, Laure
- In:
The TQM journal : the international review of …
23
(
2011
)
2
,
pp. 216-234
Persistent link: https://www.econbiz.de/10008938673
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