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~subject:"Kundenzufriedenheit"
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Client importance and audit qu...
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Kundenzufriedenheit
Bank
64,687
Service quality
20,655
Dienstleistungsqualität
20,639
Wirtschaftsprüfung
13,431
Financial audit
12,900
Deutschland
8,238
Theorie
7,448
Theory
7,311
USA
7,207
United States
6,403
Customer satisfaction
6,370
Kreditgeschäft
5,434
Germany
5,414
Bank lending
5,245
Bankenregulierung
4,821
Bank regulation
4,809
Konsumentenverhalten
4,695
Consumer behaviour
4,687
Financial sector
4,625
Finanzsektor
4,499
Beziehungsmarketing
4,472
Relationship marketing
4,462
Welt
4,432
World
4,385
Finanzkrise
4,242
EU-Staaten
4,185
Financial crisis
4,185
EU countries
4,123
Corporate Governance
3,768
Corporate governance
3,711
Indien
3,648
Bankrisiko
3,528
Bank risk
3,500
India
3,432
Wettbewerb
3,262
Kreditrisiko
3,189
Credit risk
3,143
Competition
3,056
Geldpolitik
2,927
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1,129
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813
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5
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2
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6,218
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131
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Han, Heesup
34
Prentice, Catherine
23
Mattila, Anna S.
22
Prybutok, Victor R.
21
Usman, Osly
19
Sharma, Piyush
18
Wong, IpKin Anthony
16
Balaji, M. S.
14
McColl-Kennedy, Janet R.
14
Shahin, Arash
14
Söderlund, Magnus
14
Bilgihan, Anil
12
Gustafsson, Anders
12
Grégoire, Yany
11
Ringle, Christian M.
11
Van Vaerenbergh, Yves
11
Ali, Faizan
10
Amin, Muslim
10
Guchait, Priyanko
10
Hyun, Sunghyup Sean
10
Jang, Soocheong
10
Ladhari, Riadh
10
Quach, Sara
10
Roy, Sanjit
10
Sparks, Beverley
10
Sreejesh, S.
10
Su, LuJun
10
Edvardsson, Bo
9
Gong, Taeshik
9
Hammerschmidt, Maik
9
Hsu, Cathy H. C.
9
Hsu, Maxwell K.
9
Izogo, Ernest Emeka
9
Qin, Hong
9
Svensson, Göran
9
Torres, Edwin N.
9
Akroush, Mamoun N.
8
Bujisic, Milos
8
Gursoy, Dogan
8
Klaus, Philipp
8
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Nomos Verlagsgesellschaft
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
National Bureau of Economic Research
2
ANZMAC Conference <2019, Wellington>
1
Australian and New Zealand Marketing Academy
1
Books on Demand GmbH <Norderstedt>
1
Center for Service Excellence
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
Leuphana Universität Lüneburg
1
Ludwig-Maximilians-Universität München
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
Volkswirtschaftliches Institut für Mittelstand und Handwerk an der Universität Göttingen
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Journal of retailing and consumer services
215
International journal of hospitality management
212
Journal of business research : JBR
143
The journal of services marketing
130
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
126
The service industries journal
101
Journal of hospitality marketing & management
96
International journal of contemporary hospitality management
90
Journal of travel and tourism marketing
83
Services marketing quarterly
76
Journal of air transport management
65
Service business
63
The TQM journal : the international review of organizational improvement
63
Tourism management : research, policies, practice
62
Cogent business & management
58
International journal of quality and service sciences
57
International journal of services and operations management
56
Journal of service research : JSR
52
Total quality management & business excellence
52
International journal of quality & reliability management
49
The international journal of bank marketing : IJBM
49
International journal of productivity and quality management : IJPQM
47
Asia Pacific journal of marketing and logistics
45
Journal of service management
45
International journal of services, economics and management
44
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Managing service quality : MSQ ; an international journal
41
Journal of Asian finance, economics and business : JAFEB
36
Quality management journal : QMJ
36
Journal of strategic marketing
30
International journal of services and operations management : IJSOM
29
Journal of service research
29
Journal of the Academy of Marketing Science
28
International journal of electronic marketing and retailing : IJEMR
26
International journal of electronic customer relationship management : IJECRM
25
Journal of service theory and practice : JSTP
25
Psychology & marketing
25
Tourism management perspectives : TMP
25
International journal of business information systems : IJBIS
24
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
24
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ECONIS (ZBW)
6,336
EconStor
9
OLC EcoSci
4
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1
Segmented Service Quality Audit (SSQA) for Banks : An Empirical Analysis
Thampy, Ashok
-
2012
Reserve
Bank
of India (RBI). This period has also seen a gradual de-regulation of interest rates for products offered by banks …
Persistent link: https://www.econbiz.de/10013099244
Saved in:
2
The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja
;
Slapničar, Sergeja
;
Štumberger, Neža
- In:
Journal of business economics and management
16
(
2015
)
4
,
pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
Saved in:
3
Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe
;
Fragnière, Emmanuel
; …
- In:
International journal of economics and accounting : IJEA
5
(
2014
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
Saved in:
4
Determinants of audit engagement profitability
Hoang, Kris
;
Jamal, Karim
;
Tan Hun Tong
- In:
The accounting review : a publication of the American …
94
(
2019
)
6
,
pp. 253-283
Persistent link: https://www.econbiz.de/10012134998
Saved in:
5
Evaluation of the perceived audit quality : study of the Tunisian context
Missaoui, Anis
;
Ben Ghodbane, Sana
- In:
African journal of accounting, auditing and finance : AJAAF
5
(
2016
)
4
,
pp. 346-368
Persistent link: https://www.econbiz.de/10011848105
Saved in:
6
Does client participation in an external audit affect their satisfaction with the audit service?
Herda, David H.
;
Petersen, Michael J.
;
Fontaine, Richard
- In:
Managerial auditing journal
29
(
2014
)
9
,
pp. 818-836
Persistent link: https://www.econbiz.de/10010436663
Saved in:
7
Developing client service competencies in accounting students : integrating a service quality experience in an accounting course
Moshavi, Dan
;
Johnson, Christie
;
Giullian, Marc
- In:
Journal of the Academy of Business Education : JABE
8
(
2007
)
1
,
pp. 56-68
Persistent link: https://www.econbiz.de/10003870792
Saved in:
8
Customer satisfaction, corporate image, and service quality in professional services
Cameran, Mara
;
Moizer, Peter
;
Pettinicchio, Angela
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 421-435
Persistent link: https://www.econbiz.de/10003980721
Saved in:
9
The effects of perceived service quality of audit firms on satisfaction and behavioural intentions : a research on the Istanbul stock exchange listed companies
Türk, Zeynep
;
Avcilar, Mutlu Yüksel
- In:
Research journal of business management
4
(
2010
)
2
,
pp. 156-166
Persistent link: https://www.econbiz.de/10008839975
Saved in:
10
Do financial restatements lead to auditor changes?
Mande, Vivek
;
Son, Myungsoo
- In:
Auditing : a journal of practice & theory
32
(
2013
)
2
,
pp. 119-145
Persistent link: https://www.econbiz.de/10009751184
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