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Determinants of customer satisfaction in healthcare industry : the case of the Hellenic Red Cross
Chalikias, Miltiadis; Drosos, Dimitris; Skordoulis, Michalis - In: International journal of electronic marketing and … 7 (2016) 4, pp. 311-321
Persistent link: https://www.econbiz.de/10011664549
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Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
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Measuring the impact of customer satisfaction on business profitability : an empirical study
Drosos, Dimitris; Skordoulis, Michalis; Chalikias, Miltiadis - In: International journal of technology marketing : IJTMkt 13 (2019) 2, pp. 143-155
Persistent link: https://www.econbiz.de/10012140195
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The relationship between professional burnout and satisfaction : a case study for physical education teachers in a Greek urban area
Papasotiriou, Evangelia; Sidiropoulos, Georgios; … - In: Serbian journal of management : an international … 13 (2018) 2, pp. 353-363
Persistent link: https://www.econbiz.de/10012137822
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E-government services quality and citizens' satisfaction : a multi-criteria satisfaction analysis of TAXISnet information system in Greece
Skordoulis, Michalis; Alasonas, Panteleimon; … - In: International journal of productivity and quality … 22 (2017) 1, pp. 82-100
Persistent link: https://www.econbiz.de/10011855873