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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Business-to-business marketing
3,587
B-to-B-Marketing
3,529
Lieferantenmanagement
1,618
Supplier relationship management
1,618
Relationship marketing
806
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796
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580
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469
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456
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388
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361
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352
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337
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335
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285
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191
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172
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167
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163
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160
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160
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153
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Svensson, Göran
12
Høgevold, Nils
4
Høgevold, Nils M.
4
Ferro-Soto, Carlos
3
Lee, Tzong-ru
3
Otero-Neira, Carmen
3
Padin, Carmen
3
Agnihotri, Raj
2
Ahmad, Bilal
2
Akhtar, Nadeem
2
Blut, Markus
2
Buvaneswari, P. S.
2
Cobelli, Nicola
2
Dingus, Rebecca
2
Douven, Salima S.
2
Evanschitzky, Heiner
2
Falkenreck, Christine
2
Festge, Fabian
2
Geile, Andrea
2
Gil Saura, Irene
2
Gligor, David M.
2
Guan, Jyh-Liang
2
Guo, Chiquan
2
Han, Kyuhong
2
Hofmaier, Richard
2
Hu, Michael Y.
2
Kraus, Florian
2
Krush, Michael T.
2
Lee, Ju-Yeon
2
Mariadoss, Babu John
2
Mittal, Vikas
2
Mostert, Pierre
2
Roberts-Lombard, Mornay
2
Russo, Ivan
2
Schulte, Vera
2
Schönhoff, Alejandro-Marcel
2
Shanthi, R.
2
Sridhar, Shrihari
2
Suganya, M. P.
2
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
University of Madras / Department of Commerce
2
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1
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1
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The journal of business & industrial marketing
27
Industrial marketing management : the international journal for industrial and high-tech firms
23
Journal of business-to-business marketing
9
Journal of business research : JBR
6
The service industries journal
6
SpringerLink / Bücher
5
Journal of the Academy of Marketing Science
4
Applied Marketing Science / Angewandte Marketingforschung
3
Asia Pacific journal of marketing and logistics
3
International journal of procurement management
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Business-to-Business-Marketing
2
European journal of marketing : EJM
2
International journal of technology marketing : IJTMkt
2
Journal of service research
2
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
2
Marketing intelligence & planning
2
Springer eBook Collection / Business and Economics
2
The journal of services marketing
2
Administrative Sciences : open access journal
1
Aktuelle Beiträge zur Dienstleistungsforschung : [im März 2012 fand an der Technischen Universität Kaiserslautern der 16. Workshop Dienstleistungsmarketing statt, der vom Lehrstuhl für Marketing ausgerichtet wurde]
1
Analyzing the strategic role of social networking in firm growth and productivity
1
Asian business & management
1
Australasian marketing journal
1
Business systems research : a system view accross technology & economics : the journal of Society for Advancing Innovation and Research in Economy
1
Business-to-Business-Kommunikation : neue Entwicklungen im B-to-B-Marketing
1
Customer engagement marketing
1
De Gruyter eBook-Paket Wirtschaftswissenschaften
1
Electronic markets : the international journal on networked business
1
European research on management and business economics
1
Forum Marketing
1
Gabler Edition Wissenschaft
1
Gabler Edition Wissenschaft / Applied Marketing Science / Angewandte Marketingforschung
1
Gabler Research / Forum Marketing
1
Global business review
1
Handbook of relationship marketing
1
International journal of business excellence : IJBEX
1
International journal of cross cultural management
1
International journal of integrated supply management : IJISM
1
International journal of management & enterprise development : IJMED
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ECONIS (ZBW)
168
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1
The combined effect of product returns experience and switching costs on B2B customer re-purchase intent
Russo, Ivan
;
Confente, Ilenia
;
Gligor, David M.
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 664-676
Persistent link: https://www.econbiz.de/10011692481
Saved in:
2
Improving business-to-business customer satisfaction programs : assessment of asymmetry, heterogeneity, and financial impact
Mittal, Vikas
;
Han, Kyuhong
;
Lee, Ju-Yeon
;
Sridhar, Shrihari
- In:
Journal of marketing research
58
(
2021
)
4
,
pp. 615-643
Persistent link: https://www.econbiz.de/10012593932
Saved in:
3
Market and supplier characteristics driving distributor relationship quality in international marketing channels of industrial products
Skarmeas, Dionysis
;
Katsikeas, Constantine S.
; …
- In:
Industrial marketing management : the international …
37
(
2008
)
1
,
pp. 23-36
Persistent link: https://www.econbiz.de/10003650400
Saved in:
4
Customer loyalty in clusters: perceived value and satisfaction as antecedents
Callarisa Fiol, Luis J.
;
Bigné Alcañiz, J. Enrique
; …
- In:
Journal of business-to-business marketing
16
(
2009
)
3
,
pp. 276-316
Persistent link: https://www.econbiz.de/10003891860
Saved in:
5
Public service quality and customer satisfaction : exploring the attributes of service quality in the public sector
Rhee, Seung-kyu
;
Rha, June-young
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1491-1512
Persistent link: https://www.econbiz.de/10003928483
Saved in:
6
An integrated model of customer social exchange relationship : the moderating role of customer experience
Yi, Youjae
;
Gong, Taeshik
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1513-1528
Persistent link: https://www.econbiz.de/10003928490
Saved in:
7
The effects of relational bonds on online customer satisfaction
Chen, Yi-ling
;
Chiu, Hung-chang
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1581-1595
Persistent link: https://www.econbiz.de/10003928539
Saved in:
8
Effects of satisfaction, trust and alternative attractiveness on switching intentions in industrial customers
Yen, Yu-xiang
;
Horng, Der-juinn
- In:
International journal of management & enterprise …
8
(
2010
)
1
,
pp. 82-101
Persistent link: https://www.econbiz.de/10003937036
Saved in:
9
Emerging frontiers within B2B marketing: understanding customer needs and managing the customer experience
Rich, Michael K.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003976034
Saved in:
10
Alternative explanations of business-to-business relationships : the relational case between web-based companies and traditional channel partners in South Korea
Ha, Hong Youl
- In:
Asian business & management
9
(
2010
)
1
,
pp. 149-171
Persistent link: https://www.econbiz.de/10003990098
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