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Fintechs' future in Kenya : does social influence matter?
Warsame, Mohammed Hersi; Ireri, Edward Mugambi - In: Journal of African business 23 (2022) 4, pp. 1067-1087
Persistent link: https://www.econbiz.de/10013417104
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Factors affecting consumer behaviour in mobile financial services in Bangladesh
Ahmed, Afnaan; Uddin, S. M. Raihan; Hassan, S. M. Rifat - In: Asia-Pacific sustainable development journal 29 (2022) 1, pp. 142-167
Persistent link: https://www.econbiz.de/10014333553
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FinTech, crowdfunding and customer retention in Islamic banks
Baber, Hasnan - In: Vision : the journal of business perspective 24 (2020) 3, pp. 260-268
Persistent link: https://www.econbiz.de/10012287404
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Supply and demand on crowdlending platforms : connecting small and medium-sized enterprise borrowers and consumer investors
Maier, Erik - In: Journal of retailing and consumer services 33 (2016), pp. 143-153
Persistent link: https://www.econbiz.de/10011598719
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The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner; Freitas, Neudson Peres de - In: International journal of bank marketing 41 (2023) 3, pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
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Customer empowerment and engagement behaviours influencing value for FinTech customers : an empirical study from India
Kini, Archana Nayak; Basri, Savitha - In: Organizations and markets in emerging economies 14 (2023) 1/27, pp. 83-109
The article aims to study the impact of consumer empowerment on customer engagement behaviours (CEBs) and their effect on customer value in the FinTech industry of India. A cross-sectional analytical study was carried out to collect data from 380 Indian FinTech app users using a survey...
Persistent link: https://www.econbiz.de/10014534670
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FinTech adoption among online grocery buyers during COVID-19 lockdowns in Nepal
Maharjan, Pragya; Devkota, Niranjan; Mahapatra, … - In: The journal of private enterprise 37 (2022) 2, pp. 57-89
Persistent link: https://www.econbiz.de/10013431419
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Customers' satisfaction with fintech services : evidence from Brazil
Mainardes, Emerson Wagner; Costa, Priscilla Maria Ferreira - In: Journal of financial services marketing 28 (2023) 2, pp. 378-395
Persistent link: https://www.econbiz.de/10014326887
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Impact of fintech over consumer experience and loyalty intentions : an empirical study on Jordanian Islamic Banks
Alnsour, Ibrahim Radwan - In: Cogent business & management 9 (2022) 1, pp. 1-17
The purpose of the study was to identify the impact of fintech over consumers loyalty intentions among Islamic banks. The study covered six independent variables that were taken as a means for showing fintech services which might have a significant impact over consumer experience. Consumer...
Persistent link: https://www.econbiz.de/10014443616
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FinTech and the customer experience : how to embrace change in macedonian banking industry?
Hristova, Snezhana; Stevčevska-Srbinoska, Dušica; … - In: AICEI proceedings 17 (2022), pp. 208-216
Over the last decade, modern, disruptive innovation and FinTech services have been developing rapidly and are becoming widely used in the banking industry, thereby transforming financial services for customers with both positive and negative implications. Our paper contributes to identifying the...
Persistent link: https://www.econbiz.de/10014229915