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~subject:"Kundenzufriedenheit"
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Pflegerisches Entlassungsmanag...
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Kundenzufriedenheit
Krankenhaus
13,303
Hospital
12,067
Health care
3,322
Gesundheitsversorgung
3,319
Patients
2,609
Patienten
2,482
Deutschland
2,453
Gesundheitswesen
2,429
Health care system
2,259
Germany
2,031
Dienstleistungsqualität
1,922
Service quality
1,914
USA
1,480
United States
1,423
Theorie
1,047
Theory
1,037
Krankenhausfinanzierung
951
Ärzte
884
Hospital financing
871
Physicians
869
Krankenhauskosten
858
Hospital costs
852
Qualitätsmanagement
710
Gesundheitskosten
673
Health care costs
667
Quality management
623
Hospitality industry
615
Gastgewerbe
614
Customer satisfaction
548
Großbritannien
538
Pflegeberufe
537
Nursing profession
533
United Kingdom
519
Scheduling problem
489
Scheduling-Verfahren
489
Wettbewerb
472
Competition
451
Prozessmanagement
430
Konsumentenverhalten
419
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Online availability
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Undetermined
256
Free
109
Type of publication
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Article
450
Book / Working Paper
93
Type of publication (narrower categories)
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Article in journal
436
Aufsatz in Zeitschrift
436
Graue Literatur
18
Non-commercial literature
18
Arbeitspapier
15
Working Paper
15
Aufsatz im Buch
10
Book section
10
Hochschulschrift
7
Conference paper
5
Konferenzbeitrag
5
Thesis
5
Case study
3
Fallstudie
3
Collection of articles written by one author
1
Forschungsbericht
1
Sammlung
1
Umfrage
1
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Language
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English
513
German
30
Italian
1
Author
All
Kazley, Abby Swanson
5
Menachemi, Nir
5
Das, Jishnu
4
McColl-Kennedy, Janet R.
4
Sohnesen, Thomas Pave
4
Verheyen, Frank
4
Astuti, Herni Justiana
3
Belasen, Alan T.
3
Chahal, Hardeep
3
Diana, Mark L.
3
Figueira, José Rui
3
Ford, Eric W.
3
Fredendall, Lawrence D.
3
Gallan, Andrew S.
3
Ghazali Musa
3
Gowen, Charles, III.
3
Lee, Jung Young
3
Malik, Shahab Alam
3
Marques, Rui Cunha
3
McFadden, Kathleen L.
3
Musunuru, Kamakshaiah
3
Nagase, Keisuke
3
Otani, Koichiro
3
Qin, Hong
3
Rajendran, Chandrasekharan
3
Russell, Roberta S.
3
Ahmad, Nawaz
2
Akbolat, Mahmut
2
Alrawadieh, Zaid
2
Altinay, Levent
2
Amarat, Mustafa
2
Amoako, George Kofi
2
Andy, Andy
2
Antonio, Ferdi
2
Aravena, José M.
2
Arici, Hasan Evrim
2
Ariffin, Ahmad Azmi M.
2
Baccarani, Claudio
2
Bathula, Hanoku
2
Bentum-Micah, Geoffrey
2
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Deutschland / Bundeswehr / Universität Hamburg
1
Jacobs Verlag
1
Ludwig-Maximilians-Universität München
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Steinbeis-Stiftung für Wirtschaftsförderung
1
Technische Universität Hamburg
1
Verlag Dr. Kovač
1
Wissenschaftliches Institut für Nutzen und Effizienz im Gesundheitswesen
1
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Published in...
All
International journal of hospitality management
28
Health marketing quarterly
20
Health care management review : HCM review
18
Journal of hospitality marketing & management
13
Quality management journal : QMJ
11
International journal of pharmaceutical and healthcare marketing : IJPHM
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
International journal of quality and service sciences
9
International journal of quality & reliability management
8
Total quality management & business excellence
8
Tourism management : research, policies, practice
8
International journal of pharmaceutical and healthcare marketing
7
International journal of productivity and quality management : IJPQM
7
Journal of business research : JBR
7
Journal of health organization and management
7
International journal of contemporary hospitality management
6
International journal of services and operations management : IJSOM
6
The TQM journal : the international review of organizational improvement
6
Cogent business & management
5
Journal of travel and tourism marketing
5
WINEG Wissen
5
International journal of services and operations management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
The service industries journal
4
Benchmarking : an international journal ; BIJ
3
Electronic markets : EM ; the international journal of electronic commerce and business media
3
International journal of electronic customer relationship management : IJECRM
3
International journal of production research
3
International journal of services, economics and management
3
Journal of hospital marketing & public relations
3
Journal of hospitality and tourism insights
3
Journal of industrial engineering and management : JIEM
3
Journal of retailing and consumer services
3
Omega : the international journal of management science
3
Services marketing quarterly
3
The Cornell hospitality quarterly
3
Accounting and taxation review : A&TR
2
Amfiteatru economic : an economic and business research periodical
2
Argumenta oeconomica
2
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ECONIS (ZBW)
542
OLC EcoSci
1
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Qualitätsmodell
Krankenhaus
: (QMK) ; Ergebnis-Messung in der stationären Versorgung ; Abschlussbericht
Schneeweiss, Sebastian
(
contributor
); …
-
2003
Persistent link: https://www.econbiz.de/10001763581
Saved in:
2
Analyse der Patientenzufriedenheit am Beispiel eines Krankenhauses der Grund- und Regelversorgung
Hecht, Kristina
-
2010
-
1. Aufl
Persistent link: https://www.econbiz.de/10003949690
Saved in:
3
Die Analyse der Zufriedenheit mit der Dienstleistung in Krankenhäusern auf Basis zufriedenheitstheoretischer Erkenntnisse unter Berücksichtigung leistungsspezifischer Besonderheite...
Knop, Bettina
-
2002
Persistent link: https://www.econbiz.de/10001734630
Saved in:
4
Patientenzufriedenheit im
Krankenhaus
: Maßnahmen zur Verbesserung
Ziesche, Anja
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013441337
Saved in:
5
Einflussfaktoren auf die Bewohnerzufriedenheit in der stationären Langzeitbetreuung für Betagte : eine empirische Untersuchung zu Verschwendungen und personenbezogenen Merkmalen im...
Knaup, Daniel
-
2017
-
1. Auflage
Persistent link: https://www.econbiz.de/10011736644
Saved in:
6
Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma
;
Sai, L. Prakash
;
Rajendran, …
- In:
Quality management journal : QMJ
22
(
2015
)
1
,
pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
Saved in:
7
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
8
Hospital
choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Palanisamy, Ganesan
;
Joseph, Lallu
;
Alur, Sivakumar
- In:
International journal of business and emerging markets …
13
(
2021
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10012505536
Saved in:
9
Do hospitals that do the right thing have more satisfied
patients
?
Tajeu, Gabriel S.
;
Kazley, Abby Swanson
;
Menachemi, Nir
- In:
Health care management review : HCM review
40
(
2015
)
4
,
pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
Saved in:
10
Assessment of patient satisfaction in tertiary care public hospitals
Mukherjee, Debarshi
;
Saha, Mahasweta
;
Chatterjee, Rajesh
; …
- In:
International journal of business innovation and …
30
(
2023
)
2
,
pp. 148-164
Persistent link: https://www.econbiz.de/10014293932
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