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Customer satisfaction and sale performance in New York State brewery tasting rooms
Li, Jie; Wagner, Sara M.; Gómez, Miguel I.; Mansfield, … - In: Agricultural and resource economics review : ARER 52 (2023) 1, pp. 132-150
Persistent link: https://www.econbiz.de/10014253703
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The Czech beer market: a brief introduction - understanding consumers and customer needs
Heleyová, Zuzana - In: Customising stakeholder management strategies : …, (pp. 81-88). 2006
Persistent link: https://www.econbiz.de/10003301538
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The different effects of dis-satisfier, satisfier and delighter attributes : implications for Oktoberfest and beer festivals
Harrington, Robert J.; Freyberg, Burkhard von; … - In: Tourism management perspectives : TMP 24 (2017), pp. 166-176
Persistent link: https://www.econbiz.de/10011810775
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The path to brand loyalty in the beer market
Augusto, Mário Gomes; Torres, Pedro Marcelo - In: International journal of entrepreneurship and small business 32 (2017) 3, pp. 287-298
Persistent link: https://www.econbiz.de/10011859205
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Authenticity as an antecedent of brand image in a positive emotional consumer relationship : the case of craft beer brands
Rodrigues, Paula Cristina Lopes; Borges, Ana Pinto; … - In: EuroMed journal of business 17 (2022) 4, pp. 634-651
Persistent link: https://www.econbiz.de/10014325599
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The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung; King, Ceridwyn; Sparks, Beverley; … - In: Journal of travel research : a quarterly publication of … 55 (2016) 1, pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
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Tourists' life satisfaction at home and away : a tale of two cities
Simpson, Penny M.; Siguaw, Judy A.; Sheng, Xiaojing - In: Journal of travel research : a quarterly publication of … 55 (2016) 2, pp. 161-175
Persistent link: https://www.econbiz.de/10011432529
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ASQual : measuring tourist perceived service quality in an airport setting
George, Bapu P.; Henthorne, Tony L.; Panko, Thomas R. - In: International journal of business excellence 6 (2013) 5, pp. 526-536
Persistent link: https://www.econbiz.de/10010231384
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Enhancing customer experience in Canadian hotels
Jayawardena, Chandana; Sukhu, Anupama - In: International journal of services, economics and management 6 (2014) 2, pp. 163-180
Persistent link: https://www.econbiz.de/10010432158
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Decoding tourist satisfaction and loyalty at hotels : a confirmatory factor analytic approach
Adil, Mohd; Nasir, Mohd; Kumar, Mukesh - In: International journal of productivity and quality … 34 (2021) 4, pp. 561-580
Persistent link: https://www.econbiz.de/10013093171