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Robotic employees vs. human employees : customers' perceived authenticity at casual dining restaurants
Song, Hanqun; Wang, Yao-Chin; Yang, Huijun; Ma, Emily Jintao - In: International journal of hospitality management 106 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013383282
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Leading the sharing economy : an exploration on how perceived value affecting customers' satisfaction and willingness to pay by using DiDi
Yang, Huijun; Xia, Lantian - In: Journal of global scholars of marketing science : … 32 (2022) 1, pp. 54-76
Persistent link: https://www.econbiz.de/10012801709
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Factors affecting tourist satisfaction with theatrical performances : a case study of The Romance of the Song Dynasty in Hangzhou, China
Song, Hanqun; Cheung, Catherine - In: Journal of travel and tourism marketing 27 (2010) 7, pp. 708-722
Persistent link: https://www.econbiz.de/10008808819
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Theatrical performance in the tourism industry : an importance-satisfaction analysis
Song, Hanqun - In: Journal of vacation marketing : an international journal 22 (2016) 2, pp. 129-141
Persistent link: https://www.econbiz.de/10011581866
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Examining the influence of multiple dimensions of authentic dining experiences
Kim, Jonghyeong; Song, Hanqun - In: The service industries journal 44 (2024) 5/6, pp. 317-341
Persistent link: https://www.econbiz.de/10014551098
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Nostalgic experiences in time-honored restaurants : antecedents and outcomes
Song, Hanqun; Xu, Jing; Kim, Jong-Hyeong - In: International journal of hospitality management 99 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013328055
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Using authenticity cues to increase repurchase intention in restaurants : should the focus be on ability or morality?
Xu, Jing; Song, Hanqun; Prayag, Girish - In: Tourism management perspectives : TMP 46 (2023), pp. 1-16
Persistent link: https://www.econbiz.de/10014310348
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The effects of consumer brand authenticity, brand image, and age on brand loyalty in time-honored restaurants : findings from SEM and fsQCA
Xu, Jing; Prayag, Girish; Song, Hanqun - In: International journal of hospitality management 107 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10014227671
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The effects of over-service on restaurant consumers' satisfaction and revisit intention
Li, Wenjing; Xu, Yuchen; Jiang, Ting; Cheung, Catherine - In: International journal of hospitality management 122 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015072535