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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Relationship marketing
25,942
Beziehungsmarketing
25,267
Customer satisfaction
15,263
Consumer behaviour
13,021
Konsumentenverhalten
12,831
Motivation
9,921
Leistungsmotivation
9,348
Work motivation
8,982
Service quality
7,836
Dienstleistungsqualität
7,643
Urlaubsverhalten
6,095
Holiday behaviour
6,074
Theorie
4,395
Theory
4,281
Tourismus
3,912
Tourism
3,897
Deutschland
3,781
Germany
3,621
Arbeitszufriedenheit
3,157
Job satisfaction
3,153
Brand management
2,881
Markenführung
2,869
Social Web
2,699
Social web
2,698
Brand image
2,464
Markenimage
2,453
Lieferantenmanagement
2,367
Supplier relationship management
2,366
USA
2,236
United States
2,161
Electronic Commerce
2,153
E-commerce
2,082
Tourism industry
2,030
Tourismuswirtschaft
2,030
Marketingmanagement
2,012
Marketing management
1,997
Online-Marketing
1,961
Internet marketing
1,948
Emotion
1,892
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Undetermined
5,489
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2,371
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Article
11,328
Book / Working Paper
2,341
Journal
8
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Article in journal
10,502
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10,502
Aufsatz im Buch
797
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Graue Literatur
320
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288
Working Paper
238
Arbeitspapier
220
Thesis
195
Case study
117
Fallstudie
117
Conference paper
107
Konferenzbeitrag
107
Collection of articles of several authors
84
Sammelwerk
84
Aufsatzsammlung
49
Ratgeber
26
Guidebook
23
Konferenzschrift
22
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19
Sammlung
19
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11
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10
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10
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9
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6
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5
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5
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5
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5
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4
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3
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3
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2
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2
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2
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English
12,767
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899
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6
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Han, Heesup
67
Homburg, Christian
41
Mattila, Anna S.
37
Svensson, Göran
34
Mittal, Vikas
30
Usman, Osly
28
Aksoy, Lerzan
27
Wong, IpKin Anthony
27
Ringle, Christian M.
26
Gil Saura, Irene
25
Prentice, Catherine
25
Prayag, Girish
24
Prybutok, Victor R.
24
Hyun, Sunghyup Sean
23
Söderlund, Magnus
23
Jang, Soocheong
21
Keiningham, Timothy
21
Bilgihan, Anil
20
Shahin, Arash
20
Sharma, Piyush
20
Evanschitzky, Heiner
19
Lee, Choong-Ki
19
Roschk, Holger
19
Huber, Frank
18
Balaji, M. S.
17
Bruhn, Manfred
17
Gelbrich, Katja
17
Gustafsson, Anders
17
Loureiro, Sandra Maria Correia
17
Su, LuJun
17
Barnes, Donald C.
16
Hsu, Maxwell K.
16
McColl-Kennedy, Janet R.
16
Park, Jungkun
16
Ryu, Kisang
16
Sirgy, M. Joseph
16
Sparks, Beverley
16
Verhoef, Peter C.
16
Wieseke, Jan
16
Yi, Youjae
16
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Springer Fachmedien Wiesbaden
18
Books on Demand GmbH <Norderstedt>
7
National Bureau of Economic Research
7
Verlag Dr. Kovač
6
Erasmus Research Institute of Management
4
Nomos Verlagsgesellschaft
4
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
IGI Global
3
RWTH Aachen
3
Technische Universität Hamburg
3
University of Bamberg, Chair of Finance
3
Eric Cuvillier <Firma>
2
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
2
Harvard Graduate School of Business Administration
2
Information Resources Management Association
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Shaker Verlag
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
Universität Mannheim
2
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
ANZMAC Conference <2019, Wellington>
1
Academy of Marketing
1
Adolf Würth GmbH & Co. KG
1
Allgemeiner Deutscher Automobil-Club
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Australian and New Zealand Marketing Academy
1
Bergische Universität Wuppertal
1
Bundesagentur für Arbeit
1
Center for Service Excellence
1
Conference Board
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutsches Forschungsinstitut für Öffentliche Verwaltung Speyer
1
Deutschland / Bundesamt für Naturschutz
1
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Published in...
All
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
300
The journal of services marketing
191
The service industries journal
172
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
167
Journal of travel and tourism marketing
165
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Cogent business & management
103
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
103
Services marketing quarterly
99
Service business
89
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
The TQM journal : the international review of organizational improvement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
84
Tourism management perspectives : TMP
84
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
69
Journal of strategic marketing
68
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
66
International journal of quality and service sciences
64
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
SpringerLink / Bücher
51
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
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Source
All
ECONIS (ZBW)
13,614
EconStor
28
OLC EcoSci
11
RePEc
10
USB Cologne (EcoSocSci)
8
BASE
5
Other ZBW resources
1
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1
Nostalgia as travel
motivation
and its impact on tourists' loyalty
Leong, Aliana Man Wai
;
Yeh, Shih-shuo
;
Hsiao, Yu-chen
; …
- In:
Journal of business research : JBR
68
(
2015
)
1
,
pp. 81-86
Persistent link: https://www.econbiz.de/10010433163
Saved in:
2
Cognitive-affective-
motivation
factors influencing international visitors' destination satisfaction and loyalty
Omo-Obas, Promise
;
Anning-Dorson, Thomas
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2222-2240
Persistent link: https://www.econbiz.de/10014446042
Saved in:
3
Islamic attributes as driving and attracting
motivation
to maintain tourists loyalty at Indonesia hospitality tourism
Susminingsih
;
Kanafi, Imam
;
Supriyanto, Achmad Sani
; …
- In:
Journal of economic cooperation & development
43
(
2022
)
1
,
pp. 33-65
Persistent link: https://www.econbiz.de/10014384039
Saved in:
4
Determinants of destination loyalty and the mediating role of tourist satisfaction
Nilplub, Chartaya
;
Khang, Do Ba
;
Krairit, Donyaprueth
- In:
Tourism analysis : an interdisciplinary tourism & …
21
(
2016
)
2/3
,
pp. 221-236
Persistent link: https://www.econbiz.de/10011492658
Saved in:
5
A critical review of factors affecting tourists' loyalty
Khanh Tung Nguyen
;
Nguyen Dong Phong
- In:
Recent developments in Vietnamese business and finance
,
(pp. 439-462)
.
2021
Persistent link: https://www.econbiz.de/10012799184
Saved in:
6
Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty : the mediating effects of overall satisfaction
Alrawadieh, Ziad
;
Prayag, Girish
;
Alrawadieh, Zaid
; …
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 541-558
Persistent link: https://www.econbiz.de/10012204729
Saved in:
7
Tourists' satisfaction and destination loyalty : a case study on Cox's Bazar beach of Bangladesh
Hasan, Md. Kamrul
;
Shamsul Kamariah Abdullah
;
Yew, Lew Tek
- In:
International journal of leisure and tourism marketing …
6
(
2019
)
3/4
,
pp. 174-193
Persistent link: https://www.econbiz.de/10012160464
Saved in:
8
Modeling self-identification, memorable tourism experience, overall satisfaction and destination loyalty : empirical evidence from small island destinations
Kahraman, Onur Cuneyt
;
Cifci, Ibrahim
- In:
Journal of hospitality and tourism insights
6
(
2023
)
2
,
pp. 1001-1023
Persistent link: https://www.econbiz.de/10014363995
Saved in:
9
Understanding culinary tourist
motivation
, experience, satisfaction, and loyalty using a structural approach
Agyeiwaah, Elizabeth
;
Otoo, Felix Elvis
;
Suntikul, Wantanee
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 295-313
Persistent link: https://www.econbiz.de/10012179402
Saved in:
10
Repeated behaviour and destination loyalty
Meleddu, Marta
;
Paci, Raffaele
;
Pulina, Manuela
- In:
Tourism management : research, policies, practice
50
(
2015
),
pp. 159-171
Persistent link: https://www.econbiz.de/10011312620
Saved in:
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