//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Opening the Black Box of Audit...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Service quality
20,641
Dienstleistungsqualität
20,625
Wirtschaftsprüfung
13,414
Financial audit
12,883
Customer satisfaction
6,157
Konsumentenverhalten
4,287
Consumer behaviour
4,283
Beziehungsmarketing
3,875
Relationship marketing
3,866
Theorie
3,272
Theory
3,184
Financial crisis
3,103
Finanzkrise
2,941
Qualitätsmanagement
2,693
USA
2,668
Quality management
2,630
United States
2,592
Deutschland
2,172
Germany
2,010
Krankenhaus
1,808
Hospital
1,792
Welt
1,722
Corporate Governance
1,672
World
1,662
Corporate governance
1,639
Bank
1,605
Health care
1,540
Gesundheitsversorgung
1,525
Jahresabschlussprüfung
1,458
Financial statement audit
1,381
Honorar
1,366
Fee (Remuneration)
1,359
EU-Staaten
1,307
EU countries
1,278
Gesundheitswesen
1,259
Health care system
1,242
Accounting
1,224
Rechnungswesen
1,223
Produktqualität
1,206
more ...
less ...
Online availability
All
Undetermined
2,847
Free
1,062
Type of publication
All
Article
5,379
Book / Working Paper
755
Type of publication (narrower categories)
All
Article in journal
5,218
Aufsatz in Zeitschrift
5,218
Aufsatz im Buch
149
Book section
149
Graue Literatur
68
Non-commercial literature
68
Conference paper
53
Konferenzbeitrag
53
Hochschulschrift
52
Working Paper
46
Arbeitspapier
44
Thesis
32
Case study
25
Fallstudie
25
Collection of articles of several authors
16
Sammelwerk
16
Konferenzschrift
10
Aufsatzsammlung
7
Collection of articles written by one author
4
Conference proceedings
4
Sammlung
4
Bibliografie
3
Guidebook
3
Ratgeber
3
Article
2
Interview
2
Bibliography
1
Festschrift
1
Forschungsbericht
1
Mehrbändiges Werk
1
Multi-volume publication
1
Reprint
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
6,014
German
120
French
1
Italian
1
Author
All
Han, Heesup
34
Prentice, Catherine
23
Mattila, Anna S.
22
Prybutok, Victor R.
21
Usman, Osly
19
Sharma, Piyush
18
Wong, IpKin Anthony
16
Balaji, M. S.
14
McColl-Kennedy, Janet R.
14
Shahin, Arash
14
Söderlund, Magnus
14
Bilgihan, Anil
12
Gustafsson, Anders
12
Grégoire, Yany
11
Van Vaerenbergh, Yves
11
Ali, Faizan
10
Amin, Muslim
10
Guchait, Priyanko
10
Hyun, Sunghyup Sean
10
Jang, Soocheong
10
Ladhari, Riadh
10
Quach, Sara
10
Ringle, Christian M.
10
Roy, Sanjit
10
Sparks, Beverley
10
Sreejesh, S.
10
Su, LuJun
10
Edvardsson, Bo
9
Gong, Taeshik
9
Hammerschmidt, Maik
9
Hsu, Cathy H. C.
9
Hsu, Maxwell K.
9
Izogo, Ernest Emeka
9
Qin, Hong
9
Torres, Edwin N.
9
Akroush, Mamoun N.
8
Bujisic, Milos
8
Gursoy, Dogan
8
Klaus, Philipp
8
Marimon, Frederic
8
more ...
less ...
Institution
All
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
ANZMAC Conference <2019, Wellington>
1
Australian and New Zealand Marketing Academy
1
Books on Demand GmbH <Norderstedt>
1
Center for Service Excellence
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
Leuphana Universität Lüneburg
1
Ludwig-Maximilians-Universität München
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
Volkswirtschaftliches Institut für Mittelstand und Handwerk an der Universität Göttingen
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
214
International journal of hospitality management
212
Journal of business research : JBR
143
The journal of services marketing
129
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
126
The service industries journal
100
Journal of hospitality marketing & management
96
International journal of contemporary hospitality management
90
Journal of travel and tourism marketing
83
Services marketing quarterly
76
Journal of air transport management
65
The TQM journal : the international review of organizational improvement
63
Tourism management : research, policies, practice
62
Service business
61
International journal of quality and service sciences
57
Cogent business & management
55
International journal of services and operations management
55
Journal of service research : JSR
52
Total quality management & business excellence
51
International journal of quality & reliability management
49
International journal of productivity and quality management : IJPQM
47
Asia Pacific journal of marketing and logistics
45
Journal of service management
45
International journal of services, economics and management
44
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Managing service quality : MSQ ; an international journal
41
The international journal of bank marketing : IJBM
37
Quality management journal : QMJ
36
Journal of Asian finance, economics and business : JAFEB
34
International journal of services and operations management : IJSOM
29
Journal of service research
29
Journal of strategic marketing
29
Journal of the Academy of Marketing Science
28
International journal of electronic marketing and retailing : IJEMR
26
Journal of service theory and practice : JSTP
25
Psychology & marketing
25
Tourism management perspectives : TMP
25
International journal of business information systems : IJBIS
24
International journal of electronic customer relationship management : IJECRM
23
European journal of marketing : EJM
22
more ...
less ...
Source
All
ECONIS (ZBW)
6,126
EconStor
5
OLC EcoSci
3
Showing
1
-
10
of
6,134
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja
;
Slapničar, Sergeja
;
Štumberger, Neža
- In:
Journal of business economics and management
16
(
2015
)
4
,
pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
Saved in:
2
Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe
;
Fragnière, Emmanuel
; …
- In:
International journal of economics and accounting : IJEA
5
(
2014
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
Saved in:
3
Determinants of audit engagement profitability
Hoang, Kris
;
Jamal, Karim
;
Tan Hun Tong
- In:
The accounting review : a publication of the American …
94
(
2019
)
6
,
pp. 253-283
Persistent link: https://www.econbiz.de/10012134998
Saved in:
4
Evaluation of the perceived audit quality : study of the Tunisian context
Missaoui, Anis
;
Ben Ghodbane, Sana
- In:
African journal of accounting, auditing and finance : AJAAF
5
(
2016
)
4
,
pp. 346-368
Persistent link: https://www.econbiz.de/10011848105
Saved in:
5
Does client participation in an external audit affect their satisfaction with the audit service?
Herda, David H.
;
Petersen, Michael J.
;
Fontaine, Richard
- In:
Managerial auditing journal
29
(
2014
)
9
,
pp. 818-836
Persistent link: https://www.econbiz.de/10010436663
Saved in:
6
Developing client service competencies in accounting students : integrating a service quality experience in an accounting course
Moshavi, Dan
;
Johnson, Christie
;
Giullian, Marc
- In:
Journal of the Academy of Business Education : JABE
8
(
2007
)
1
,
pp. 56-68
Persistent link: https://www.econbiz.de/10003870792
Saved in:
7
Customer satisfaction, corporate image, and service quality in professional services
Cameran, Mara
;
Moizer, Peter
;
Pettinicchio, Angela
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 421-435
Persistent link: https://www.econbiz.de/10003980721
Saved in:
8
The effects of perceived service quality of audit firms on satisfaction and behavioural intentions : a research on the Istanbul stock exchange listed companies
Türk, Zeynep
;
Avcilar, Mutlu Yüksel
- In:
Research journal of business management
4
(
2010
)
2
,
pp. 156-166
Persistent link: https://www.econbiz.de/10008839975
Saved in:
9
Do financial restatements lead to auditor changes?
Mande, Vivek
;
Son, Myungsoo
- In:
Auditing : a journal of practice & theory
32
(
2013
)
2
,
pp. 119-145
Persistent link: https://www.econbiz.de/10009751184
Saved in:
10
Auditor-client compatibility and corporate governance effectiveness : an empirical analysis
Abdel-Meguid, Ahmed M.
- In:
International journal of corporate governance : IJCG
3
(
2012
)
1
,
pp. 19-45
Persistent link: https://www.econbiz.de/10009697038
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->