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Knowledge, attitude, utilisation and satisfaction of traditional Chinese medicine in Hong Kong
Ng, Tommy K. C.; Lo, Man Fung; Fong, Ben Y. F. - In: International journal of pharmaceutical and healthcare … 16 (2022) 1, pp. 123-137
Persistent link: https://www.econbiz.de/10012886108
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The impact of procurement on supplier satisfaction : service, communication, and speed
Glas, Andreas - In: International journal of integrated supply management : … 12 (2018) 1/2, pp. 90-117
Persistent link: https://www.econbiz.de/10012005513
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Customer satisfaction as a mediator variable between service quality and customer loyalty for a bank in Indonesia
Bahri, Syamsul; Dalimunthe, Ritha Fatimah; Ginting, Paham; … - In: Expert journal of marketing 5 (2017) 2, pp. 44-52
This study aims to analyze the effect of service quality toward satisfaction and customer loyalty for PT. BNI (Persero …) Tbk, Aceh Province. The article also analyses customer satisfaction as a mediator variable between service quality and … that service quality has a significant and positive effect toward satisfaction and customer loyalty for PT. BNI (Persero …
Persistent link: https://www.econbiz.de/10011764075
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Influence of psycho-demographic variables of customers on their expectations and satisfaction towards retail store image attributes
Anuradha, A. - In: International journal of business innovation and research 14 (2017) 4, pp. 439-459
Persistent link: https://www.econbiz.de/10011863338
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Customer loyalty in the ADSL services market in Spain : background and moderating effects
Miranda, F. Javier; Rubio, Sergio; Chamorro, Antonio - In: Services marketing quarterly 35 (2014) 1, pp. 19-36
Persistent link: https://www.econbiz.de/10010346098
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Tourist loyalty and urban e-services : a comparison of behavioural impacts in Leipzig and Amsterdam
Romão, João; Leeuwen, Eveline S. van; Neuts, Bart; … - 2013
Persistent link: https://www.econbiz.de/10010245523
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The analysis of the effect of satisfaction on telehealth utilization with a structural equation model
You, Xiaohui; Seedorf, Erin - In: Human systems management : HSM 42 (2023) 4, pp. 435-449
Persistent link: https://www.econbiz.de/10014342111
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The relationship between sense of community and satisfaction on future intentions to attend an association's annual meeting
Hahm, Jeeyeon; Breiter Terry, Deborah; Severt, Kimberly; … - In: Tourism management : research, policies, practice 52 (2016), pp. 151-160
Persistent link: https://www.econbiz.de/10011418380
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Service quality and satisfaction in the banking sector
Fatima, Johra Kayeser; Razzaque, Mohammed Abdur - In: International journal of quality & reliability management 31 (2014) 4, pp. 367-379
Persistent link: https://www.econbiz.de/10010341329
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Factors that influence consumer loyalty of services acquired via the internet in Mexico
Juárez-Lóopez, Berenice; Ruiz-Santoyo, Grace Aileen - In: Journal of electronic commerce in organizations : the … 17 (2019) 4, pp. 16-29
Persistent link: https://www.econbiz.de/10012133069